How To Fix HRPBSSG880 - Pensions Scheme: No payroll results in table RGDIR for employee

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSG - Message Class For Public Sector(Singapore)

• Message number: 880

• Message text: Pensions Scheme: No payroll results in table RGDIR for employee

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSG880 - Pensions Scheme: No payroll results in table RGDIR for employee ?

  The SAP error message HRPBSSG880 indicates that there are no payroll results available in the table RGDIR for the specified employee concerning the pension scheme. This error typically arises in the context of payroll processing and pension calculations within the SAP Human Capital Management (HCM) module.
  Cause:
  
  No Payroll Run Executed: The most common cause is that the payroll for the employee has not been executed for the relevant period. If the payroll has not been processed, there will be no entries in the RGDIR table.
  Incorrect Payroll Period: The error may occur if the payroll period being referenced does not match the periods for which payroll has been processed.
  Data Deletion: Payroll results may have been deleted or not saved correctly due to system issues or manual intervention.
  Employee Status: The employee may not be active or may not have been assigned to the correct payroll area or schema.
  Configuration Issues: There may be configuration issues in the pension scheme settings or payroll schema that prevent the generation of results.
  
  Solution:
  
  Run Payroll: Ensure that the payroll has been executed for the employee for the relevant period. You can do this by running the payroll process in the SAP system.
  Check Payroll Results: After running payroll, check the payroll results for the employee in the relevant tables (e.g., RGDIR, RT, etc.) to confirm that the results have been generated.
  Verify Employee Data: Check the employee's master data to ensure that they are active and correctly assigned to the payroll area and that all necessary infotypes are filled out correctly.
  Review Configuration: If the issue persists, review the configuration of the pension scheme and payroll schema to ensure that they are set up correctly.
  Consult Logs: Check the payroll log for any errors or warnings that may indicate why the payroll results were not generated.
  Testing: If you have made changes to the configuration or employee data, consider running a test payroll for a smaller group of employees to verify that the issue is resolved.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to HR payroll and pension processing for any known issues or patches that may address this error.
  Documentation: Review SAP documentation on payroll processing and pension schemes for best practices and troubleshooting steps.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.