How To Fix HRPBSSA216 - Employee only eligible for &1 as &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSA -

• Message number: 216

• Message text: Employee only eligible for &1 as &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSA216 - Employee only eligible for &1 as &2 ?

  The SAP error message HRPBSSA216 ("Employee only eligible for &1 as &2") typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee benefits or eligibility for certain programs. This message indicates that the employee in question is only eligible for a specific benefit or program type, which is denoted by the placeholders &1 and &2 in the error message.
  Cause:
  The error is usually triggered due to one of the following reasons:
  
  Eligibility Criteria: The employee does not meet the eligibility criteria for the benefit or program they are trying to access. This could be due to various factors such as employment status, job role, or tenure.
  Configuration Issues: There may be issues in the configuration of the benefits or eligibility rules in the SAP system. This could include incorrect settings in the infotypes or benefit plans.
  Data Inconsistencies: There might be inconsistencies in the employee's master data, such as missing or incorrect information in relevant infotypes (e.g., infotype 0001 for Organizational Assignment, infotype 0002 for Personal Data).
  
  Solution:
  To resolve the HRPBSSA216 error, you can take the following steps:
  
  
  Check Employee Eligibility:
  
  Review the eligibility criteria for the specific benefit or program. Ensure that the employee meets all the necessary conditions.
  Verify the employee's status, job role, and tenure to confirm they qualify for the benefit.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the benefits or eligibility rules in the SAP system. Ensure that they are set up correctly according to the organization's policies.
  If you have access, review the relevant customizing settings in transaction codes like SPRO.
  
  
  
  Validate Employee Data:
  
  Use transaction code PA20 or PA30 to view the employee's master data. Check for any missing or incorrect information in the relevant infotypes.
  Correct any discrepancies found in the employee's data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the eligibility criteria for the benefit or program in question.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  
  
  Related Information:
  
  
  Infotypes: Familiarize yourself with the relevant infotypes that pertain to employee benefits and eligibility, such as:
  
  Infotype 0001 (Organizational Assignment)
  Infotype 0002 (Personal Data)
  Infotype 0587 (Benefits)
  
  
  
  Transaction Codes: Common transaction codes that may be useful include:
  
  PA20 (Display HR Master Data)
  PA30 (Maintain HR Master Data)
  SPRO (SAP Reference IMG for configuration)
  
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.