How To Fix HRPBSSA020 - Employee's Age is not eligible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSA -

• Message number: 020

• Message text: Employee's Age is not eligible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSA020 - Employee's Age is not eligible ?

  The SAP error message HRPBSSA020, which states "Employee's Age is not eligible," typically occurs in the context of payroll processing or benefits administration within the SAP Human Capital Management (HCM) module. This error indicates that the employee does not meet the age criteria required for a specific payroll calculation, benefit eligibility, or other HR-related processes.
  Cause:
  
  Age Restrictions: The employee's age does not meet the minimum or maximum age requirements set for a specific benefit or payroll calculation. For example, certain benefits may only be available to employees within a certain age range.
  Incorrect Date of Birth: The employee's date of birth may be incorrectly entered in the system, leading to an incorrect age calculation.
  Configuration Issues: The eligibility criteria for benefits or payroll calculations may not be correctly configured in the system.
  
  Solution:
  
  
  Verify Employee Data:
  
  Check the employee's date of birth in the SAP system to ensure it is entered correctly.
  Ensure that the employee's personal data is up to date and accurate.
  
  
  
  Review Eligibility Criteria:
  
  Review the eligibility criteria for the specific benefit or payroll calculation that is causing the error. This may involve checking the configuration settings in the SAP system.
  Consult with HR or payroll administrators to understand the specific age requirements for the benefit or calculation in question.
  
  
  
  Adjust Configuration:
  
  If the eligibility criteria are too restrictive or incorrect, adjustments may need to be made in the configuration settings of the SAP system. This may require access to the SAP configuration (SPRO) and knowledge of the specific module being used.
  
  
  
  Testing:
  
  After making any changes, conduct tests to ensure that the error no longer occurs and that the employee is now eligible for the intended benefits or payroll calculations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support resources for additional guidance on handling this specific error message.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user attempting to process the payroll or benefits has the appropriate permissions to view and edit employee data.
  Training: Consider providing training for HR personnel on how to manage employee data and eligibility criteria effectively to prevent similar issues in the future.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or a technical consultant who specializes in SAP HCM for further assistance.