How To Fix HRPBSSA019 - Employee's Gender is not eligible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSA -

• Message number: 019

• Message text: Employee's Gender is not eligible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSA019 - Employee's Gender is not eligible ?

  The SAP error message HRPBSSA019, which states "Employee's Gender is not eligible," typically occurs in the context of personnel administration or payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the gender of the employee does not meet the criteria set for a specific process, such as benefits eligibility, payroll calculations, or reporting.
  Cause:
  
  Incorrect Gender Data: The employee's gender may be incorrectly entered in the system (e.g., male/female values might be swapped or missing).
  Eligibility Criteria: The system may have specific eligibility criteria for certain benefits or processes that are not met by the employee's gender.
  Configuration Issues: There may be configuration settings in the SAP system that define which genders are eligible for certain processes, and the employee's gender does not match these settings.
  Data Migration Issues: If the employee data was migrated from another system, there may have been errors in the data transfer that resulted in incorrect gender information.
  
  Solution:
  
  
  Check Employee Master Data: 
  
  Go to the employee's master data (transaction code PA30) and verify the gender field. Ensure that it is correctly filled out (e.g., M for Male, F for Female).
  
  
  
  Review Eligibility Criteria:
  
  Check the eligibility criteria for the specific process that triggered the error. This may involve reviewing the configuration settings in the SAP system (transaction code SPRO) related to benefits or payroll.
  
  
  
  Correct Configuration:
  
  If the eligibility criteria are too restrictive or incorrect, work with your SAP HCM configuration team to adjust the settings to include the necessary gender options.
  
  
  
  Data Correction:
  
  If the issue is due to data migration, correct the employee's gender in the system and ensure that all related data is consistent.
  
  
  
  Testing:
  
  After making corrections, run a test to ensure that the error no longer occurs and that the employee can proceed with the intended process (e.g., payroll, benefits enrollment).
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SPRO (SAP Reference IMG) for configuration.
  Documentation: Review SAP documentation or help files related to personnel administration and eligibility criteria for benefits.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to identify the cause of the HRPBSSA019 error and implement the necessary solutions to resolve it.