How To Fix HRPBSQA120 - Eligibility criteria (&1) check failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSQA -

• Message number: 120

• Message text: Eligibility criteria (&1) check failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSQA120 - Eligibility criteria (&1) check failed. ?

  The SAP error message HRPBSQA120, which states "Eligibility criteria (&1) check failed," typically occurs in the context of SAP Human Capital Management (HCM) when there is an issue with the eligibility criteria defined for a specific benefit or program. This error can arise during various processes, such as when an employee is trying to enroll in a benefit plan or when a program is being evaluated for eligibility.
  Causes:
  
  Incorrect Eligibility Criteria: The eligibility criteria defined for the benefit or program may not be met by the employee. This could be due to various factors such as employment status, job role, or other attributes.
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's master data that prevent them from meeting the eligibility requirements.
  Configuration Issues: The configuration settings for the benefits or eligibility rules in the SAP system may not be set up correctly.
  Time Constraints: The eligibility check may be time-sensitive, and the employee may not be eligible due to the timing of their employment or other factors.
  
  Solutions:
  
  Review Eligibility Criteria: Check the eligibility criteria defined for the benefit or program in the SAP system. Ensure that they are correctly set up and that the employee meets all the necessary conditions.
  Check Employee Data: Verify the employee's master data (e.g., employment status, job classification, etc.) to ensure that all required fields are filled out correctly and that there are no discrepancies.
  Configuration Review: If you have access to the configuration settings, review the configuration for the benefits and eligibility rules to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific eligibility criteria and how they are evaluated.
  Testing: If changes are made to the eligibility criteria or employee data, conduct tests to ensure that the eligibility check works as expected.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP HCM that may help in reviewing eligibility criteria and employee data, such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or updates that address known issues.
  User Roles: Ensure that the user attempting to perform the action has the necessary permissions to access the relevant data and perform eligibility checks.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.