How To Fix HRPBSPT_PBPS428 - There cannot be more than &1 reimbursements for tooth &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSPT_PBPS - Messages for Portugal Public Sector

• Message number: 428

• Message text: There cannot be more than &1 reimbursements for tooth &2

What causes this issue?

The stomatological treatment you have chosen is not allowed to be
performed more than once in each tooth.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSPT_PBPS428 - There cannot be more than &1 reimbursements for tooth &2 ?

  The SAP error message HRPBSPT_PBPS428 indicates that there is a limitation on the number of reimbursements that can be processed for a specific dental treatment (tooth) in the system. The message specifies that the number of reimbursements exceeds the allowed limit for the specified tooth.
  Cause:
  
  Exceeding Reimbursement Limit: The primary cause of this error is that the system has a predefined limit on the number of reimbursements that can be processed for a particular dental treatment or tooth. This limit is often set to prevent duplicate claims or excessive reimbursements for the same treatment.
  Configuration Settings: The limit may be configured in the system settings, which could be based on business rules or insurance policies.
  Data Entry Errors: There may be an error in data entry where multiple claims for the same tooth have been submitted incorrectly.
  
  Solution:
  
  Review Reimbursement Claims: Check the existing reimbursements for the specified tooth (tooth &2) to confirm how many have already been processed. If the limit has been reached, you will need to determine if any of the previous claims can be adjusted or if a new claim is warranted.
  Adjust Configuration Settings: If the limit needs to be changed based on business requirements, consult with your SAP administrator or the relevant configuration team to adjust the settings in the system.
  Data Correction: If there are errors in the data entry, correct the entries to ensure that only valid and necessary claims are submitted.
  Consult Documentation: Review the relevant SAP documentation or guidelines related to dental reimbursements to understand the limits and rules that apply.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Permissions: Ensure that the user submitting the claims has the appropriate permissions and roles to process reimbursements.
  Business Rules: Familiarize yourself with the business rules governing dental reimbursements in your organization, as these may dictate the limits and processes in place.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the error and understand the underlying causes and solutions related to the SAP error message HRPBSPT_PBPS428.