How To Fix HRPBSMX0028 - Indicate ISSSTE number

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSMX0 - MX Public Sector

• Message number: 028

• Message text: Indicate ISSSTE number

What causes this issue?

When a person is subjected to making the contribution to ISSSTE, the
ISSSTE number must be assigned.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSMX0028 - Indicate ISSSTE number ?

  The SAP error message HRPBSMX0028, which states "Indicate ISSSTE number," typically occurs in the context of the Mexican payroll module within SAP. This error indicates that the system requires the ISSSTE (Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado) number for an employee, which is necessary for processing payroll and benefits related to government social security.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing ISSSTE Number: The employee's master data does not have an ISSSTE number entered.
  Incorrect Configuration: The system may not be properly configured to handle ISSSTE numbers for employees.
  Data Entry Error: There may have been an oversight during data entry, leading to the omission of the ISSSTE number.
  
  Solution:
  To resolve the HRPBSMX0028 error, you can follow these steps:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data in SAP (Transaction code PA30).
  Verify if the ISSSTE number is filled in the relevant infotype (usually Infotype 0001 or 0002, depending on your configuration).
  
  
  
  Enter the ISSSTE Number:
  
  If the ISSSTE number is missing, enter the correct number in the appropriate field.
  Save the changes.
  
  
  
  Review Configuration:
  
  If the issue persists, check the configuration settings for the payroll module to ensure that the system is set up to require and process ISSSTE numbers correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's SAP support team for specific guidelines on handling ISSSTE numbers.
  
  
  
  Testing:
  
  After entering the ISSSTE number, run a test payroll to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes related to employee data, particularly those that pertain to social security and payroll.
  SAP Notes: Check for any SAP Notes related to HR and payroll processing in Mexico, as they may provide additional insights or updates regarding this error.
  User Roles: Ensure that the user has the necessary permissions to edit employee master data.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP HR expert for further assistance.