How To Fix HRPBSINPS_LOCALIZE170 - Request processed by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSINPS_LOCALIZE - Messages for India PS localization functionalities

• Message number: 170

• Message text: Request processed by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSINPS_LOCALIZE170 - Request processed by another user ?

  The SAP error message HRPBSINPS_LOCALIZE170: Request processed by another user typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with payroll or personnel administration processes. This error indicates that a specific request or action is being attempted by multiple users simultaneously, which is not allowed due to data integrity and locking mechanisms in SAP.
  Cause:
  
  Concurrent Processing: The error usually arises when two or more users attempt to process the same payroll run or personnel action at the same time.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If one user has locked a particular request, another user trying to access or modify that request will encounter this error.
  Session Issues: Sometimes, if a user has an open session that is still processing, it can lead to this error when another session tries to access the same data.
  
  Solution:
  
  Wait and Retry: If you encounter this error, the simplest solution is to wait for a few moments and then try to process the request again. The other user may complete their action, releasing the lock.
  Identify the User: If possible, identify the user who is processing the request. You can check transaction codes like SM12 (to view locks) or SM21 (to view system logs) to see who is holding the lock.
  Communicate with Users: If you find that another user is processing the same request, communicate with them to coordinate the actions and avoid conflicts.
  Check for Background Jobs: Sometimes, background jobs may be running that could be causing the lock. Check transaction SM37 to see if there are any background jobs related to the request.
  System Administrator Intervention: If the issue persists and you cannot identify the user or resolve the lock, you may need to involve a system administrator. They can manually release the lock if necessary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage locks.
  SM21: To check system logs for errors.
  SM37: To monitor background jobs.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search the SAP Support Portal for specific notes that may address this error.
  Documentation: Review SAP documentation related to HCM and payroll processing for best practices on handling concurrent processing and locking issues.
  
  By following these steps, you should be able to resolve the HRPBSINPS_LOCALIZE170 error and continue with your SAP processes.