How To Fix HRPBSHU812 - Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSHU - HR Public sector (H) developments

• Message number: 812

• Message text: Internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSHU812 - Internal error ?

  The SAP error message HRPBSHU812, which indicates an "Internal error," typically arises in the context of the SAP Human Resources (HR) module, particularly when dealing with payroll or personnel administration processes. This error can be caused by various factors, including:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee master records or payroll data.
  Configuration Issues: Incorrect configuration in the payroll schema or related settings can lead to internal errors.
  Program Errors: Bugs or issues in the custom ABAP programs or enhancements that are executed during payroll processing.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can sometimes lead to unexpected errors.
  System Performance: Performance issues or timeouts during processing can also trigger internal errors.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Data Validation: Ensure that all necessary data for the payroll run is complete and accurate. Check employee master data, infotypes, and any related configuration.
  Review Configuration: Verify the payroll schema and related configuration settings to ensure they are set up correctly.
  Debugging: If you have access to the ABAP debugger, you can analyze the program execution to identify where the error occurs.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  User Authorizations: Ensure that the user has the necessary authorizations to execute the payroll process.
  System Performance: If the error is related to performance, consider optimizing the system or increasing resources.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message, transaction codes, and any relevant logs.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  Documentation: Review SAP documentation related to payroll processing and error handling for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the HRPBSHU812 internal error in your SAP system.