How To Fix HRPBSHU099 - Interntal error - please report to SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSHU - HR Public sector (H) developments

• Message number: 099

• Message text: Interntal error - please report to SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSHU099 - Interntal error - please report to SAP ?

  The SAP error message HRPBSHU099, which states "Internal error - please report to SAP," is a generic error message that indicates an unexpected issue has occurred within the SAP system, particularly in the Human Resources (HR) module. This type of error can arise from various underlying causes, and it typically requires further investigation to determine the specific issue.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the HR module can lead to internal errors.
  Data Inconsistencies: Corrupted or inconsistent data in the HR tables may trigger this error.
  Custom Code: If there are custom enhancements or modifications in the HR module, they may not be functioning correctly.
  System Bugs: There may be bugs in the SAP software that are causing the error, especially if you are using an older version of the software.
  Authorization Issues: Lack of proper authorizations for certain actions can sometimes lead to unexpected errors.
  Performance Issues: System performance problems, such as memory shortages or database issues, can also result in internal errors.
  
  Solutions:
  
  Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  Review Configuration: Verify the configuration settings in the HR module to ensure they are set up correctly.
  Data Validation: Check for data inconsistencies or corruption in the HR-related tables. Running data consistency checks may help identify issues.
  Debugging: If you have access to debugging tools, you can try to replicate the error in a development environment to identify the root cause.
  Custom Code Review: If there are custom developments, review the code for any potential issues or errors that could be causing the problem.
  System Logs: Check the system logs (transaction codes ST22 for dumps, SM21 for system logs) for any additional error messages or information that could provide insight into the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, it may be necessary to report the error to SAP Support with detailed information about the circumstances under which the error occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and ST22 (Dump Analysis) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to the HR module for any known issues or best practices.
  
  Since this error is generic, the specific resolution may vary based on the context in which it occurs. Always ensure that you have a backup of your data and configurations before making significant changes to the system.