How To Fix HRPBSDEVAVG172 - Calculation of the reduction returns a different result

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSDEVAVG - HR-VADM: Public Sector Pensions Act

• Message number: 172

• Message text: Calculation of the reduction returns a different result

What causes this issue?

The calculation of the default value for the reduction of the percentage
rate of the widow/widower results in a value different from the value
you entered. The value &V1& was determined as the default value for the
reduction numerator.
The percentage rate is to be reduced from 55% or 60% if the
widow/widower is more than 20 years younger than the deceased and there
were no children from the marriage. The reduction is 5% for each year or
part thereof of the age difference that exceeds 20 years; this reduction
is limited to 50%. After five years of marriage, the reduction is
reduced by 5% for each year of part therefore of marriage duration.
The age difference is &V2& years.
The duration of marriage is &V3& years.
You can continue with the value entered or enter the default value.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSDEVAVG172 - Calculation of the reduction returns a different result ?

  The SAP error message HRPBSDEVAVG172, which states "Calculation of the reduction returns a different result," typically occurs in the context of payroll processing or benefits administration within the SAP Human Capital Management (HCM) module. This error indicates that there is a discrepancy in the calculation of a reduction (such as a deduction or adjustment) compared to what the system expects.
  Causes:
  
  Configuration Issues: There may be incorrect settings in the payroll or benefits configuration that lead to inconsistent calculations.
  Master Data Errors: Employee master data (such as infotypes related to payroll, deductions, or benefits) may be incomplete or incorrect.
  Custom Code: If there are custom enhancements or modifications in the payroll process, they may not be functioning as intended.
  Data Consistency: There may be inconsistencies in the data being processed, such as overlapping periods or incorrect entries in the payroll results.
  Calculation Rules: The rules defined for calculating reductions may not align with the expected logic or may have been altered.
  
  Solutions:
  
  Review Configuration: Check the configuration settings for payroll and deductions in the SAP system. Ensure that all relevant settings are correctly defined.
  Validate Master Data: Review the employee master data for any discrepancies. Ensure that all necessary infotypes are correctly filled out and up to date.
  Check Custom Code: If there are any custom enhancements, review the code to ensure it is functioning correctly and not causing the discrepancy.
  Analyze Payroll Results: Use transaction codes like PC_PAYRESULT to analyze the payroll results for the affected employee(s). Look for any anomalies in the calculation.
  Run Simulation: If possible, run a payroll simulation to see if the error can be replicated and to identify where the calculation diverges.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any known issues or patches that may address the problem.
  Engage SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PC_PAYRESULT (Display Payroll Results).
  SAP Notes: Search for SAP Notes related to HRPBSDEVAVG172 in the SAP Support Portal for any updates or patches that may address this issue.
  Testing Environment: If possible, replicate the issue in a testing environment to avoid impacting live data while troubleshooting.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.