How To Fix HRPAYUS_MESSAGES107 - User &1 is not allowed to access Online W-2 information

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_MESSAGES - Message class for US Payroll functionalities

• Message number: 107

• Message text: User &1 is not allowed to access Online W-2 information

What causes this issue?

You are attempting to access Online W-2 information which is not
authorized.

System Response

The system does not allow you to access Online W-2 information.

How to fix this error?

You must have authorization in <LS>P_PCLX </>cluster. This object is
defined in the authorization check when accessing PCLx (x = 1) HR files
using the PCLx buffer (interface supported by HR).
As per specification, you specify the operation to be carried out on the
cluster along with the cluster ID, by entering the cluster name. The
value which can be entered is, as follows:
R (Read)

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_MESSAGES107 - User &1 is not allowed to access Online W-2 information ?

  The SAP error message HRPAYUS_MESSAGES107 indicates that a user is not authorized to access Online W-2 information. This error typically arises in the context of SAP HR (Human Resources) and Payroll modules, particularly when employees attempt to view their W-2 forms online.
  Cause:
  The primary cause of this error is related to user authorization settings. Specifically, it may occur due to one or more of the following reasons:
  
  Missing Authorization Roles: The user does not have the necessary roles or authorizations assigned to access the Online W-2 information.
  User Status: The user may be inactive or not set up correctly in the system.
  Configuration Issues: There may be configuration settings in the SAP system that restrict access to W-2 information based on certain criteria (e.g., employee group, status, etc.).
  Time Period Restrictions: The system may restrict access to W-2 forms based on the time of year or specific payroll periods.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU01 to check the user profile and ensure that the user has the necessary roles assigned.
  Verify that the user has the appropriate authorization objects related to HR and Payroll, particularly those that govern access to W-2 information.
  
  
  
  Assign Missing Roles:
  
  If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles that include access to Online W-2 information.
  
  
  
  Review User Status:
  
  Ensure that the user is active in the system. Check their employee status in the HR module to confirm they are not marked as inactive or terminated.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings in the SAP system related to W-2 access. This may involve checking the settings in the Payroll module or any custom configurations that may restrict access.
  
  
  
  Test Access:
  
  After making the necessary changes, have the user log out and log back in to test if they can now access the Online W-2 information.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to HR and Payroll for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and PA20 (Display HR Master Data) for checking user roles and authorizations.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  User Training: Ensure that users are trained on how to access their W-2 information and understand any restrictions that may apply.
  
  If the issue persists after following these steps, it may be necessary to engage with your SAP support team or consult with SAP directly for further assistance.