How To Fix HRPAYUS_EIWO029 - Order ID: &1 - Critical error. Unable to cast infotype fields.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_EIWO - e-IWO enhancement

• Message number: 029

• Message text: Order ID: &1 - Critical error. Unable to cast infotype fields.

What causes this issue?

The order received could not be processed.

System Response

An issue has occurred when attempting to process the employee. The
system could not identify infotype record associated to the employee.

How to fix this error?

Verify whether employee record exists in master data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_EIWO029 - Order ID: &1 - Critical error. Unable to cast infotype fields. ?

  The SAP error message HRPAYUS_EIWO029 indicates a critical error related to the processing of infotype fields in the context of the US payroll system. This error typically arises when there is an issue with the data being processed, particularly when the system is unable to convert or cast the infotype fields correctly.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the infotype records that are being processed. This could include incorrect data types or formats.
  Configuration Issues: The configuration of the infotypes or the payroll schema may not be set up correctly, leading to issues when the system attempts to process the data.
  Custom Code: If there are custom enhancements or modifications in the payroll processing logic, they may not be handling the data correctly, leading to casting errors.
  Version Mismatch: If there are discrepancies between the versions of the SAP system or the data model, it could lead to issues in processing.
  
  Solutions:
  
  Check Infotype Data: Review the infotype records associated with the Order ID mentioned in the error message. Ensure that all required fields are populated and that the data types are correct.
  Review Configuration: Verify the configuration settings for the relevant infotypes and payroll schema. Ensure that they are set up according to the requirements of your organization.
  Debugging: If you have access to the development environment, consider debugging the payroll processing logic to identify where the casting error occurs. This may involve checking custom code or enhancements.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Consult Documentation: Review the SAP documentation related to the infotypes and payroll processing to ensure that you are following the correct procedures.
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance. Provide them with the Order ID and any relevant details about the error.
  
  Related Information:
  
  Infotypes: In SAP HR, infotypes are used to store employee-related data. Each infotype has a specific structure and set of fields.
  Payroll Processing: The payroll process in SAP involves various infotypes and configurations that need to be correctly set up to ensure accurate calculations.
  Error Handling: Understanding how to handle errors in SAP can help in troubleshooting issues effectively. Familiarize yourself with transaction codes like SE80 (Object Navigator) and SE37 (Function Module) for debugging.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.