How To Fix HRPAYUS_EIWO013 - SSN number must consist of nine digits.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYUS_EIWO - e-IWO enhancement

  • Message number: 013

  • Message text: SSN number must consist of nine digits.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYUS_EIWO013 - SSN number must consist of nine digits. ?

    The SAP error message HRPAYUS_EIWO013 indicates that there is an issue with the Social Security Number (SSN) entered in the system. Specifically, the error states that the SSN must consist of nine digits. This error typically occurs in the context of payroll processing or employee data management within the SAP Human Capital Management (HCM) module.

    Cause:

    1. Incorrect Format: The SSN may have been entered in an incorrect format, such as including dashes, spaces, or other non-numeric characters.
    2. Incomplete SSN: The SSN may be incomplete, containing fewer than nine digits.
    3. Leading Zeros: If the SSN is entered with leading zeros, it may not be recognized correctly, depending on how the system processes the input.
    4. Data Entry Error: There may have been a typographical error during data entry.

    Solution:

    1. Check the SSN Format: Ensure that the SSN is entered as a nine-digit number without any dashes, spaces, or other characters. For example, it should be entered as 123456789.
    2. Verify Completeness: Make sure that the SSN is complete and contains exactly nine digits.
    3. Correct Data Entry: If there was a typographical error, correct it and re-enter the SSN.
    4. Validation: Use any built-in validation tools in SAP to check the SSN format before saving the record.
    5. Consult Documentation: Refer to your organization's SAP documentation or guidelines for entering employee data to ensure compliance with formatting requirements.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance.
    • User Training: Ensure that users entering employee data are trained on the correct format for SSNs and other critical data fields.
    • Data Quality Checks: Implement data quality checks in your processes to catch such errors before they lead to issues in payroll processing.

    If the problem persists after following these steps, it may be necessary to consult with your SAP support team or a technical consultant for further assistance.

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