How To Fix HRPAYUS_CLD_BSI023 - Status for &1 - &2 - &3 has been reset to 0


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYUS_CLD_BSI - Message Class for BSI TaxFactory SaaS Integration

  • Message number: 023

  • Message text: Status for &1 - &2 - &3 has been reset to 0

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYUS_CLD_BSI023 - Status for &1 - &2 - &3 has been reset to 0 ?

    The SAP error message "HRPAYUS_CLD_BSI023 Status for &1 - &2 - &3 has been reset to 0" typically relates to issues in the payroll processing, particularly in the context of the integration between SAP HR and the BSI (Business Software, Inc.) tax calculation software. This error can occur during payroll processing when there are discrepancies or issues with the tax calculation status.

    Cause:

    1. Data Issues: There may be missing or incorrect data in the employee's payroll records, such as tax information, deductions, or other relevant payroll data.
    2. Configuration Errors: Incorrect configuration settings in the payroll or BSI integration can lead to this error. This includes settings related to tax calculation, payroll areas, or employee groupings.
    3. Processing Errors: If the payroll run encounters an error during processing, it may reset the status of the tax calculation to 0, indicating that it needs to be recalculated.
    4. Version Mismatch: If there is a mismatch between the versions of SAP and BSI, it can lead to errors in tax calculations.

    Solution:

    1. Check Employee Data: Review the employee's payroll data for any missing or incorrect information. Ensure that all necessary fields are filled out correctly.
    2. Review Configuration: Check the configuration settings for payroll and BSI integration. Ensure that all settings are correct and align with the requirements for tax calculations.
    3. Reprocess Payroll: If the error occurred during a payroll run, you may need to reprocess the payroll for the affected employees. This can often resolve temporary issues.
    4. Update Software: Ensure that both SAP and BSI software are up to date. If there are known issues with specific versions, applying patches or updates may resolve the problem.
    5. Consult Documentation: Refer to SAP Notes and documentation related to the error message for specific guidance and troubleshooting steps.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    Related Information:

    • SAP Notes: Look for specific SAP Notes related to the error message for detailed troubleshooting steps and solutions.
    • BSI Documentation: Review the BSI documentation for any known issues or configuration guidelines that may be relevant to your setup.
    • Payroll Processing Logs: Check the payroll processing logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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