How To Fix HRPAYUS_CLD_BSI021 - Entry could not be created for &.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_CLD_BSI - Message Class for BSI TaxFactory SaaS Integration

• Message number: 021

• Message text: Entry could not be created for &.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_CLD_BSI021 - Entry could not be created for &. ?

  The SAP error message HRPAYUS_CLD_BSI021 typically occurs in the context of payroll processing in the United States, particularly when using the BSI (Business Software, Inc.) tax calculation software. This error indicates that there was an issue creating an entry for a specific employee or payroll record.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  Missing or Incorrect Data: Required fields for the employee's payroll record may be missing or incorrectly filled out. This can include tax information, employee status, or other relevant payroll data.
  
  
  Configuration Issues: There may be issues with the configuration of the payroll system or the integration with BSI. This could involve incorrect settings in the payroll schema or the BSI tax configuration.
  
  
  BSI Software Issues: There may be a problem with the BSI software itself, such as an outdated version or a configuration that does not match the current payroll requirements.
  
  
  Employee Status: The employee may be in a status that does not allow for payroll processing, such as being on leave or terminated.
  
  
  Tax Jurisdiction Changes: Changes in tax jurisdictions or regulations that have not been updated in the system can also lead to this error.
  
  
  Solution:
  To resolve the HRPAYUS_CLD_BSI021 error, you can take the following steps:
  
  
  Check Employee Data: Review the employee's payroll data to ensure that all required fields are filled out correctly. Pay special attention to tax-related fields.
  
  
  Review Configuration: Check the payroll configuration settings in SAP and ensure that they are correctly set up for integration with BSI. This includes verifying the payroll schema and any related settings.
  
  
  Update BSI Software: Ensure that you are using the latest version of the BSI software and that it is properly configured to work with your SAP system.
  
  
  Employee Status Verification: Verify the employee's status in the system. If the employee is on leave or has been terminated, ensure that the payroll processing is appropriate for their current status.
  
  
  Consult Documentation: Refer to SAP notes or documentation related to the error message for any specific guidance or patches that may be available.
  
  
  Contact Support: If the issue persists after checking the above items, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to BSI integration.
  BSI Documentation: Review the BSI documentation for any known issues or configuration guidelines that may help resolve the error.
  Payroll Processing Logs: Analyze payroll processing logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAYUS_CLD_BSI021 error in your SAP payroll processing.