How To Fix HRPAYUS_CE002 - Infotype &1 record inconsistent for pernr &3 (tax company &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_CE - Messages for US payroll CE

• Message number: 002

• Message text: Infotype &1 record inconsistent for pernr &3 (tax company &4)

What causes this issue?

Due to a common paymaster situation, the record for infotype &V1& with
key &V2& for personnel assignment number &V3& (which belongs to tax
company &V4&) must be identical to the corresponding record for the
personnel assignments in the other tax companies for this person.

System Response

The employee is rejected.

How to fix this error?

Change the infotype record so that data is consistent across all
personnel assignments for the common paymaster.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_CE002 - Infotype &1 record inconsistent for pernr &3 (tax company &4) ?

  The SAP error message HRPAYUS_CE002 indicates that there is an inconsistency in the Infotype record for a specific personnel number (PERNR) and tax company. This error typically arises in the context of payroll processing, particularly in the U.S. payroll module.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  Missing or Incorrect Data: The Infotype record may have missing fields or incorrect data entries that do not comply with the expected format or requirements.
  Data Migration Issues: If data was migrated from another system or if there were recent changes in the configuration, inconsistencies may arise.
  Incorrect Configuration: The payroll configuration for the tax company may not be set up correctly, leading to mismatches in the expected data.
  Infotype Locking: The Infotype record may be locked by another process, preventing updates or changes that would resolve the inconsistency.
  
  Solution:
  To resolve the HRPAYUS_CE002 error, you can take the following steps:
  
  
  Check Infotype Records: Review the Infotype records for the specified personnel number (PERNR) and tax company. Ensure that all required fields are filled out correctly and that there are no missing or invalid entries.
  
  
  Review Configuration: Verify the configuration settings for the payroll area and tax company. Ensure that they are set up correctly and that there are no discrepancies.
  
  
  Data Consistency Check: Use transaction codes such as PA30 (Maintain HR Master Data) or PA20 (Display HR Master Data) to check the relevant Infotype records. Look for any inconsistencies or errors in the data.
  
  
  Unlock Infotype: If the Infotype is locked, determine which process is holding the lock and resolve it. You may need to wait for the other process to complete or manually unlock the record if necessary.
  
  
  Run Payroll Simulation: After making corrections, run a payroll simulation to check if the error persists. This can help identify if the issue has been resolved.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can help resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the personnel number, tax company, and any steps you have already taken.
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP that store specific types of information related to personnel, such as personal data, payroll data, and tax information.
  Personnel Number (PERNR): This is a unique identifier assigned to each employee in the SAP system.
  Tax Company: This refers to the tax entity under which the employee is classified for payroll and tax purposes.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the HRPAYUS_CE002 error.