How To Fix HRPAYTR03738 - Termination due to internal errors in program &!

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYTR03 -

• Message number: 738

• Message text: Termination due to internal errors in program &!

What causes this issue?

A serious internal error occurred.

System Response

The current activity was terminated.

How to fix this error?

Check whether there are any notes in OSS on this subject.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYTR03738 - Termination due to internal errors in program &! ?

  The SAP error message HRPAYTR03738, which indicates "Termination due to internal errors in program &!", typically arises in the context of payroll processing within the SAP Human Resources (HR) module. This error suggests that there is an internal issue in the payroll program that is preventing it from executing correctly.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee master data or payroll results that the program is trying to process.
  Configuration Issues: Incorrect configuration in the payroll schema or rules can lead to unexpected behavior during payroll processing.
  Program Bugs: There may be bugs or issues in the specific version of the payroll program being used.
  Authorization Issues: Lack of proper authorizations for the user executing the payroll process can also lead to errors.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or other errors.
  
  Solutions:
  
  Check Logs: Review the detailed error logs (transaction codes like SLG1 for application logs) to identify the specific cause of the error.
  Data Validation: Ensure that all necessary employee data is complete and consistent. Check for missing infotypes or incorrect entries.
  Configuration Review: Verify the payroll configuration settings, including the payroll schema and rules, to ensure they are set up correctly.
  Update SAP: If the error is due to a known bug, check for any available SAP Notes or patches that address the issue. Applying the latest support packages or updates may resolve the problem.
  Test in Development: If possible, replicate the issue in a development or test environment to analyze the problem without affecting production data.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and SLG1 (Application Log).
  SAP Notes: Search the SAP Support Portal for specific SAP Notes related to HRPAYTR03738 for any documented solutions or workarounds.
  Documentation: Review SAP documentation related to payroll processing and error handling for additional insights.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRPAYTR03738 error in your SAP system.