How To Fix HRPAYTR03104 - Date format in user master record cannot be interpreted

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYTR03 -

• Message number: 104

• Message text: Date format in user master record cannot be interpreted

What causes this issue?

The date format "&V1&" is not supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the date format setting in the user master.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYTR03104 - Date format in user master record cannot be interpreted ?

  The SAP error message HRPAYTR03104 indicates that there is an issue with the date format in the user master record, which cannot be interpreted by the system. This error typically arises in the context of HR (Human Resources) payroll processing, where date formats are crucial for various functionalities, including employee records, payroll calculations, and reporting.
  Cause:
  
  Incorrect Date Format: The date format specified in the user master record does not match the expected format defined in the system settings. This can happen if the user master record is set to a different locale or if the date format was manually entered incorrectly.
  User Profile Settings: The user profile settings may not be configured correctly, leading to discrepancies in how dates are interpreted.
  System Configuration: The system may have inconsistencies in date format settings across different modules or user profiles.
  
  Solution:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is generating the error and click on "Display."
  Check the "Defaults" tab for the date format settings. Ensure that the date format is set correctly according to your organization's standards (e.g., DD/MM/YYYY or MM/DD/YYYY).
  
  
  
  Adjust User Profile Settings:
  
  If the date format is incorrect, you can change it to the correct format.
  Save the changes and ask the user to log out and log back in to see if the error persists.
  
  
  
  Check System Settings:
  
  Ensure that the system settings for date formats are consistent across all relevant modules. This can be checked in the configuration settings of the SAP system.
  You may need to consult with your SAP Basis or system administrator to verify that the global settings for date formats are correctly configured.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs. This may involve running payroll or other HR-related transactions that previously triggered the error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP HR documentation for guidelines on user master records and date formats.
  User Training: Ensure that users are trained on how to correctly enter and manage date formats in their profiles to prevent future occurrences of this error.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team for further investigation.