How To Fix HRPAYTR02831 - The hierarchy is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYTR02 -

• Message number: 831

• Message text: The hierarchy is incorrect

What causes this issue?

There are characteristic values which have additional nodes or
characteristic values attached to them. This is not allowed because in
reporting the analyses cannot interpret these characteristic values as
such.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please change your hierarchy so that no additional entries are attached
to the characteristic values.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYTR02831 - The hierarchy is incorrect ?

  The SAP error message HRPAYTR02831, which states "The hierarchy is incorrect," typically occurs in the context of payroll processing or when dealing with organizational structures in SAP HR (Human Resources) modules. This error indicates that there is an issue with the way the organizational hierarchy is set up, which can affect payroll calculations and reporting.
  Causes:
  
  Incorrect Organizational Structure: The hierarchy of positions, jobs, or organizational units may not be correctly defined in the system.
  Missing Relationships: There may be missing relationships between different organizational units or positions that are required for payroll processing.
  Data Inconsistencies: There could be inconsistencies in the master data related to employees, such as incorrect reporting lines or organizational assignments.
  Configuration Issues: The configuration settings in the SAP system for the organizational structure may not align with the actual business processes.
  
  Solutions:
  
  
  Check Organizational Structure:
  
  Review the organizational structure in the SAP system to ensure that all units, positions, and jobs are correctly defined and linked.
  Use transaction codes like PPOME (Display Organizational Plan) to visualize the hierarchy and identify any discrepancies.
  
  
  
  Verify Employee Master Data:
  
  Check the employee master data for any inconsistencies or missing information related to their organizational assignments.
  Use transaction codes like PA20 (Display HR Master Data) to review the relevant infotypes.
  
  
  
  Review Relationships:
  
  Ensure that all necessary relationships (e.g., reporting lines) are established between different organizational units and positions.
  Use transaction codes like PPOSE (Display Organizational Structure) to check relationships.
  
  
  
  Configuration Review:
  
  If you have access to configuration settings, review the settings related to the organizational structure in the SAP IMG (Implementation Guide).
  Ensure that the configuration aligns with the business requirements and that all necessary settings are in place.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above areas, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PPOSE, PA20, and PA30 (Maintain HR Master Data) for navigating the organizational structure and employee data.
  SAP Notes: Search for SAP Notes related to HRPAYTR02831 in the SAP Support Portal for any known issues or fixes.
  Testing: After making changes, conduct thorough testing to ensure that the payroll process runs smoothly without errors.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAYTR02831 error in your SAP system.