How To Fix HRPAYTR02273 - Incomplete background jobs exist for this info structure

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYTR02 -

• Message number: 273

• Message text: Incomplete background jobs exist for this info structure

What causes this issue?

A background job was already created at info structure &V1& that is in
a 'ready', 'planned' or 'active' status. You can display the background
jobs at info structure &V1& with the 'job list' function.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYTR02273 - Incomplete background jobs exist for this info structure ?

  The SAP error message HRPAYTR02273 indicates that there are incomplete background jobs related to a specific information structure in the Human Resources (HR) module, particularly in the area of payroll processing. This error typically arises when the system is unable to complete the necessary background jobs that are required to update or process payroll data for a specific info structure.
  Cause:
  
  Incomplete Background Jobs: The primary cause of this error is that there are background jobs that have not been completed successfully. This could be due to various reasons such as system errors, job cancellations, or issues with the data being processed.
  Data Locking: If the data required for the info structure is locked by another process or job, it may prevent the completion of the necessary background jobs.
  Configuration Issues: There may be configuration issues in the payroll processing or in the info structure itself that prevent the jobs from completing.
  
  Solution:
  
  
  Check Background Jobs: 
  
  Go to transaction code SM37 to check the status of background jobs. Look for jobs related to payroll processing and see if any are in a "Cancelled" or "Error" state.
  If you find any jobs that have failed, review the job logs to identify the specific error messages and take corrective action.
  
  
  
  Re-run Background Jobs: 
  
  If you identify incomplete jobs, you may need to re-run them. Ensure that any issues causing the initial failure are resolved before re-running.
  
  
  
  Data Consistency Check: 
  
  Perform a consistency check on the payroll data to ensure that there are no inconsistencies that could be causing the jobs to fail.
  
  
  
  Check for Locks: 
  
  Use transaction code SM12 to check for any locks on the data that might be preventing the background jobs from completing. If you find locks that are no longer needed, you can release them.
  
  
  
  Review Configuration: 
  
  Review the configuration settings for the info structure and payroll processing to ensure that everything is set up correctly.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may be available.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM37: Monitor background jobs.
  SM12: Display and manage locks.
  SE38: Execute reports related to payroll processing.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the HRPAYTR02273 error and take appropriate action to resolve it.