How To Fix HRPAYSE_MTS023 - Personnel data not read correctly

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYSE_MTS - Monthly tax statement

• Message number: 023

• Message text: Personnel data not read correctly

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYSE_MTS023 - Personnel data not read correctly ?

  The SAP error message HRPAYSE_MTS023, which indicates that "Personnel data not read correctly," typically arises in the context of the SAP Human Capital Management (HCM) module, particularly during payroll processing or when accessing employee data.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's master data or infotypes (e.g., personal data, organizational assignment, payroll data).
  Authorization Issues: The user may not have the necessary authorizations to access the personnel data.
  Configuration Errors: Incorrect configuration in the payroll or personnel administration settings can lead to this error.
  Technical Issues: There may be underlying technical issues, such as database inconsistencies or problems with the SAP system itself.
  Missing Infotypes: Required infotypes for payroll processing may not be maintained for the employee.
  
  Solutions:
  
  Check Personnel Data: Verify that all necessary infotypes for the employee are correctly maintained. This includes checking for missing or incorrect entries in infotypes like 0000 (Actions), 0001 (Organizational Assignment), 0002 (Personal Data), and others relevant to payroll.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the personnel data. This can be checked in transaction code SU53 or by consulting with your security team.
  Run Consistency Checks: Use transaction codes like PA30 (Maintain HR Master Data) to check for inconsistencies in the employee's data. You can also run reports to identify any missing or incorrect data.
  Check Configuration: Review the payroll configuration settings in the SAP system to ensure they are set up correctly. This may involve checking the payroll area, wage types, and other related settings.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues or database inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and PE51 (Maintain Payroll Schema).
  SAP Help Portal: Utilize the SAP Help Portal for documentation related to HCM and payroll processing.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRPAYSE_MTS023 error message.