How To Fix HRPAYSA027 - Infotype 0002 Record Not Found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYSA - Mesasge class for package PC24

• Message number: 027

• Message text: Infotype 0002 Record Not Found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYSA027 - Infotype 0002 Record Not Found ?

  The SAP error message HRPAYSA027, which states "Infotype 0002 Record Not Found," typically occurs in the Human Resources (HR) module when the system is unable to find a specific record in Infotype 0002 (Personal Data) for an employee. This infotype is crucial as it contains essential personal information about employees, such as their name, date of birth, and marital status.
  Causes:
  
  Missing Record: The most common cause is that the employee does not have an entry in Infotype 0002. This could happen if the infotype was never created or if it was deleted.
  Incorrect Personnel Number: The personnel number being referenced may be incorrect or does not exist in the system.
  Data Entry Errors: There may be typographical errors in the data entry, leading to the system not being able to locate the record.
  Authorization Issues: The user may not have the necessary authorizations to view or access the infotype for the specified employee.
  Time Constraints: The record may exist, but it could be outside the validity period (start and end dates) that the system is currently checking.
  
  Solutions:
  
  Check Personnel Number: Verify that the personnel number you are using is correct and exists in the system.
  Create or Update Infotype 0002: If the record is indeed missing, you may need to create a new entry in Infotype 0002 for the employee. This can be done using transaction code PA30 (Maintain HR Master Data).
  Review Validity Dates: Ensure that you are checking the record within the correct validity period. If the record exists but is not valid for the current date, you may need to adjust the date range.
  Check Authorizations: Ensure that you have the necessary permissions to access the employee's data. If not, contact your system administrator to grant the required access.
  Consult with HR Team: If you are unsure about the data or how to proceed, consult with your HR team or SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  
  
  Infotype 0002: This infotype is used to store personal data of employees. It is essential for various HR processes, including payroll and employee management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.