How To Fix HRPAYSA026 - Infotype 3258 Record Not Found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYSA - Mesasge class for package PC24

• Message number: 026

• Message text: Infotype 3258 Record Not Found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYSA026 - Infotype 3258 Record Not Found ?

  The SAP error message HRPAYSA026, which states "Infotype 3258 Record Not Found," typically occurs in the context of Human Resources (HR) and Payroll processing. Infotype 3258 is related to the management of specific employee data, often concerning payroll or benefits.
  Cause:
  
  Missing Data: The most common cause of this error is that there is no record for the specified employee in Infotype 3258. This could happen if the infotype has not been created for the employee or if the data has been deleted.
  Incorrect Employee Number: The employee number being referenced may be incorrect or does not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or modify the infotype data.
  Time Period Issues: The record may not exist for the specific time period being queried. Infotypes are often time-dependent, and if the date range does not match any existing records, this error can occur.
  
  Solution:
  
  Check Employee Record: Verify that the employee number is correct and that the employee exists in the system. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Create or Update Infotype Record: If the infotype record does not exist, you may need to create it using transaction PA30. Ensure that you enter the correct validity period and data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and modify Infotype 3258. This may require coordination with your SAP security team.
  Check Time Period: Make sure that you are querying the correct time period. If you are looking for historical data, ensure that the infotype was populated during that time.
  Consult Documentation: Review any relevant documentation or configuration settings related to Infotype 3258 to ensure that it is set up correctly.
  
  Related Information:
  
  Infotype 3258: This infotype is specific to certain payroll or benefits configurations and may vary based on the organization's implementation of SAP HR.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 (for creating new records) to manage HR data effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to Infotype 3258 or the specific error message. SAP Notes can provide additional insights or solutions for specific scenarios.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.