How To Fix HRPAYQA043 - Infotype 0002 record not found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYQA - Messages for Qatar payroll handling

• Message number: 043

• Message text: Infotype 0002 record not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYQA043 - Infotype 0002 record not found ?

  The SAP error message HRPAYQA043, which states "Infotype 0002 record not found," typically occurs in the context of Human Resources (HR) and Payroll processing. This error indicates that the system is unable to find a record in Infotype 0002 (Personal Data) for the employee in question. Infotype 0002 is crucial as it contains essential personal information about an employee, such as their name, date of birth, and marital status.
  Causes:
  
  
  Missing Infotype Record: The most common cause is that the Infotype 0002 record has not been created for the employee. This can happen if the employee was not properly onboarded or if the record was deleted or not saved correctly.
  
  
  Incorrect Employee Number: The error may also occur if the employee number being referenced is incorrect or does not exist in the system.
  
  
  Data Consistency Issues: There may be inconsistencies in the data, such as the employee being in a different status (e.g., inactive) that prevents access to their Infotype records.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the Infotype records for the employee.
  
  
  Solutions:
  
  
  Check Employee Record: Verify that the employee record exists in the system. You can do this by using transaction code PA20 (Display HR Master Data) and entering the employee number to check if Infotype 0002 is present.
  
  
  Create or Update Infotype 0002: If the record is missing, you may need to create it using transaction code PA30 (Maintain HR Master Data). Ensure that all required fields are filled out correctly.
  
  
  Verify Employee Number: Double-check the employee number being used in the transaction or report to ensure it is correct.
  
  
  Check Employee Status: Ensure that the employee is in an active status. If the employee is inactive or terminated, you may need to check the relevant infotypes or consult with HR.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the employee's Infotype records. This may require coordination with your SAP security team.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or support for further troubleshooting steps specific to your system configuration.
  
  
  Related Information:
  
  Infotype 0002: This infotype is part of the HR master data and is essential for payroll processing. It is important to ensure that it is maintained correctly for all employees.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) for managing employee records.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to Infotype 0002 or the HR module in general.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP HR expert for further assistance.