How To Fix HRPAYQA044 - Cannot find home airport information from infotype 0002

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYQA - Messages for Qatar payroll handling

• Message number: 044

• Message text: Cannot find home airport information from infotype 0002

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYQA044 - Cannot find home airport information from infotype 0002 ?

  The SAP error message HRPAYQA044, which states "Cannot find home airport information from infotype 0002," typically occurs in the context of employee travel management or payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to retrieve the home airport information for an employee from Infotype 0002 (Personal Data).
  Cause:
  
  Missing Data: The most common cause of this error is that the home airport information is not maintained in the employee's personal data (Infotype 0002). This could be due to incomplete data entry during employee onboarding or updates.
  Incorrect Configuration: There may be issues with the configuration of the infotype or the related travel management settings in the SAP system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or edit the infotype data.
  
  Solution:
  
  
  Check Infotype 0002:
  
  Go to the employee's master data in the SAP system.
  Access Infotype 0002 (Personal Data) and verify if the home airport information is filled in correctly.
  If it is missing, enter the appropriate home airport information.
  
  
  
  Maintain Home Airport Information:
  
  If the home airport field is not available in Infotype 0002, you may need to customize the infotype to include this field or ensure that it is being populated from another source (like Infotype 0006 - Addresses).
  
  
  
  Review Configuration:
  
  Check the configuration settings related to travel management and infotype settings to ensure that they are correctly set up to pull the home airport information.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify the employee's infotype data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining infotype data and resolving related errors.
  
  
  
  Related Information:
  
  Infotype 0002 (Personal Data): This infotype contains essential personal information about the employee, including name, date of birth, and other personal details.
  Travel Management: If your organization uses SAP Travel Management, ensure that all relevant travel-related infotypes are correctly maintained.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.