How To Fix HRPAYNLPR_EN304 - The selected pension return does not have the status 'Sent'

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYNLPR_EN - Pension Return NL

• Message number: 304

• Message text: The selected pension return does not have the status 'Sent'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNLPR_EN304 - The selected pension return does not have the status 'Sent' ?

  The SAP error message HRPAYNLPR_EN304 indicates that the selected pension return does not have the status 'Sent'. This error typically occurs in the context of payroll processing, particularly when dealing with pension returns in the Netherlands.
  Cause:
  The error is caused by attempting to process or submit a pension return that has not been marked as 'Sent' in the system. This could happen for several reasons:
  
  The pension return has not been finalized or completed.
  The status of the pension return is still in a draft or pending state.
  There may have been an issue during the previous processing steps that prevented the return from being marked as 'Sent'.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Status of the Pension Return:
  
  Navigate to the relevant transaction or report where you can view the status of the pension return.
  Ensure that the return is indeed marked as 'Sent'. If it is not, you will need to complete the necessary steps to finalize it.
  
  
  
  Finalize the Pension Return:
  
  If the return is in a draft state, complete any required fields or processes to finalize it.
  Look for options to 'Send' or 'Submit' the return within the SAP interface.
  
  
  
  Review Previous Processing Steps:
  
  Check if there were any errors or issues in the previous payroll processing steps that might have prevented the return from being sent.
  Ensure that all necessary data has been entered correctly and that there are no outstanding issues.
  
  
  
  Consult Documentation or Support:
  
  If you are unsure about the steps to take, refer to the SAP documentation specific to your version and module.
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in payroll and pension processing.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that pertain to pension returns and payroll processing in SAP.
  SAP Notes: Check for any SAP Notes related to HR payroll processing and pension returns that might provide additional insights or solutions.
  User Roles and Authorizations: Ensure that you have the necessary permissions to process and submit pension returns in the system.
  
  By following these steps, you should be able to resolve the HRPAYNLPR_EN304 error and successfully process the pension return.