How To Fix HRPAYNLPR_EN165 - A mix of pension products from diff. clients not allowed for Bouw and SGB

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYNLPR_EN - Pension Return NL

• Message number: 165

• Message text: A mix of pension products from diff. clients not allowed for Bouw and SGB

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNLPR_EN165 - A mix of pension products from diff. clients not allowed for Bouw and SGB ?

  The SAP error message HRPAYNLPR_EN165 indicates that there is an issue with the configuration of pension products in the payroll processing for the Netherlands, specifically related to the Bouw (Construction) and SGB (Social Security) sectors. This error typically arises when there is an attempt to mix pension products from different clients or providers, which is not permitted in the payroll system.
  Cause:
  
  
  Mixing Pension Products: The primary cause of this error is that the payroll process is trying to process pension contributions from multiple clients or providers that are not compatible with each other. In the context of the Dutch payroll system, certain pension schemes are specific to certain sectors or clients, and mixing them can lead to inconsistencies and compliance issues.
  
  
  Configuration Issues: There may be a misconfiguration in the payroll settings or in the employee master data that leads to the system attempting to apply multiple pension products incorrectly.
  
  
  Employee Assignment: Employees may be assigned to multiple pension schemes that are not allowed to be combined, leading to this error during payroll processing.
  
  
  Solution:
  
  
  Review Employee Data: Check the employee master data to ensure that the pension products assigned to employees are appropriate and do not mix products from different clients. Ensure that each employee is only assigned to one pension scheme that is valid for their sector.
  
  
  Check Payroll Configuration: Review the payroll configuration settings in SAP to ensure that the pension products are set up correctly. This includes checking the infotypes related to pension schemes and ensuring that they are aligned with the correct client or provider.
  
  
  Consult with Payroll Experts: If the issue persists, it may be beneficial to consult with SAP payroll experts or your internal HR/payroll team to ensure that the configuration aligns with the legal requirements and industry standards for the Bouw and SGB sectors.
  
  
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as sometimes errors can be resolved through system updates that address known issues.
  
  
  Documentation and Guidelines: Refer to SAP documentation or guidelines specific to the Netherlands payroll processing to ensure compliance with local regulations regarding pension products.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling pension products in the Netherlands.
  Legal Compliance: Ensure that your payroll processes comply with Dutch labor laws and pension regulations, as these can change and may affect how pension products are managed.
  Training and Support: Consider providing training for HR and payroll staff on the specific requirements for managing pension products in SAP, especially for sectors like Bouw and SGB.
  
  By addressing the root cause of the error and ensuring proper configuration and compliance, you should be able to resolve the HRPAYNLPR_EN165 error effectively.