How To Fix HRPAYNLLA373 - Factor '&1' from IT0059 does not match factor '&2' in HCIB file

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYNLLA - Notifications for Wage Return NL

• Message number: 373

• Message text: Factor '&1' from IT0059 does not match factor '&2' in HCIB file

What causes this issue?

De HCIB country of residence factor &v1& from the transfer file has
been changed with regard to the HCIB country of residence factor &v2&
from infotype 0059.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Copy infotype 0059 and set the value of the field 'HCIB country of
residence factor' to &v2&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNLLA373 - Factor '&1' from IT0059 does not match factor '&2' in HCIB file ?

  The SAP error message HRPAYNLLA373 indicates a mismatch between a factor in the Infotype 0059 (Additional Payments) and a corresponding factor in the HCIB (Human Capital Information Base) file. This error typically arises during payroll processing when the system detects that the values for a specific factor do not align as expected.
  Cause:
  
  Data Mismatch: The most common cause of this error is that the factor defined in Infotype 0059 does not match the factor defined in the HCIB file. This could be due to incorrect data entry or configuration.
  Configuration Issues: There may be issues with the configuration of the payroll schema or the way the factors are defined in the system.
  Master Data Issues: The employee's master data may not be correctly set up, leading to discrepancies between the Infotype and the HCIB file.
  
  Solution:
  
  Check Infotype 0059: Review the entries in Infotype 0059 for the employee in question. Ensure that the factors are correctly defined and match the expected values.
  Review HCIB File: Check the HCIB file for the corresponding factors. Ensure that the values in the HCIB file are correct and align with what is defined in Infotype 0059.
  Consistency Check: Run consistency checks on the payroll data to identify any discrepancies. This can help pinpoint where the mismatch is occurring.
  Configuration Review: If the issue persists, review the payroll configuration settings related to factors and ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional guidance and troubleshooting steps.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the details of the error and the steps you have already taken.
  
  Related Information:
  
  Infotype 0059: This infotype is used for additional payments and can include various factors that affect payroll calculations.
  HCIB File: This file contains essential data for payroll processing and must be consistent with the employee's master data.
  Payroll Schema: Understanding the payroll schema and how factors are processed can help in troubleshooting this error.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAYNLLA373 error in your SAP system.