How To Fix HRPAYNLLA267 - IT &1: CSN [BSN] number is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYNLLA - Notifications for Wage Return NL

• Message number: 267

• Message text: IT &1: CSN [BSN] number is missing

What causes this issue?

The Citizen Service Number (CSN) [burgerservicenummer, abbreviated in
Dutch to BSN] is missing in infotype &v1&. A valid CSN is, however,
recommended for the wage return.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNLLA267 - IT &1: CSN [BSN] number is missing ?

  The SAP error message HRPAYNLLA267 indicates that there is a missing CSN (Customer Service Number) or BSN (Business Service Number) in the payroll processing for a specific employee. This error typically arises in the context of payroll processing in the SAP Human Capital Management (HCM) module, particularly when dealing with payroll results or infotypes related to employee data.
  Cause:
  
  Missing Data: The most common cause of this error is that the required CSN or BSN is not maintained in the employee's master data. This could be due to incomplete data entry or missing infotypes.
  Incorrect Configuration: There may be issues with the configuration of the payroll schema or the specific payroll process that requires these numbers.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing fields that lead to this error.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data (using transaction PA30).
  Verify that the relevant infotypes (such as IT0001, IT0002, IT0006, etc.) contain the necessary CSN or BSN information.
  If the data is missing, update the infotype with the correct information.
  
  
  
  Review Payroll Configuration:
  
  Check the payroll schema and ensure that it is correctly configured to handle CSN and BSN.
  Consult with your SAP HCM consultant or technical team to ensure that the payroll process is set up correctly.
  
  
  
  Run Consistency Checks:
  
  Use transaction PE03 to check the payroll schema for any inconsistencies or errors that might be causing the issue.
  Run any relevant reports or consistency checks to identify missing data.
  
  
  
  Data Migration Review:
  
  If the issue arose after a data migration, review the migration process to ensure that all necessary fields were populated correctly.
  Correct any discrepancies found during the review.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PE03 (Payroll Schema), and PC00_MXX_CALC (Payroll Calculation).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the appropriate roles and authorizations to view and edit employee master data.
  
  By following these steps, you should be able to identify and resolve the issue causing the HRPAYNLLA267 error in SAP. If the problem persists, consider reaching out to SAP support or your internal SAP HCM team for further assistance.