How To Fix HRPAYHR_JOPPD008 - Record in IT 564 not found for WPBP BEGDA=&1 and ENDDA=&2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYHR_JOPPD - JOPPD related messages

  • Message number: 008

  • Message text: Record in IT 564 not found for WPBP BEGDA=&1 and ENDDA=&2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYHR_JOPPD008 - Record in IT 564 not found for WPBP BEGDA=&1 and ENDDA=&2 ?

    The SAP error message HRPAYHR_JOPPD008 indicates that a record in Infotype (IT) 564 (which is related to the "Payroll Results" infotype) could not be found for a specific Work Breakdown Structure (WPBP) with the given start date (BEGDA) and end date (ENDDA). This error typically arises during payroll processing or when trying to access payroll-related data for a specific employee.

    Cause:

    1. Missing Data: The most common cause of this error is that there is no record in Infotype 564 for the specified employee (WPBP) within the given date range. This could happen if:

      • The payroll has not been processed for that period.
      • The employee was not active during the specified dates.
      • The data was not correctly entered or was deleted.
    2. Incorrect Date Range: The specified start and end dates may not correspond to any existing records in Infotype 564.

    3. Configuration Issues: There may be configuration issues in the payroll schema or related settings that prevent the correct retrieval of payroll data.

    Solution:

    1. Check Infotype 564:

      • Use transaction code PA20 or PA30 to check if there are any records for Infotype 564 for the specified employee and date range.
      • If no records exist, you may need to run the payroll for that period.
    2. Run Payroll: If the payroll has not been processed for the specified period, run the payroll for the employee to generate the necessary records in Infotype 564.

    3. Verify Dates: Ensure that the dates you are using in the transaction or report are correct and correspond to the periods for which payroll data should exist.

    4. Check Employee Status: Verify that the employee was active during the specified period. If the employee was on leave or inactive, there may not be any payroll records.

    5. Review Configuration: If the issue persists, review the payroll configuration settings to ensure that everything is set up correctly for processing payroll.

    6. Consult Documentation: Refer to SAP documentation or consult with your SAP HR module expert for any specific configurations or settings that may need to be adjusted.

    Related Information:

    • Infotype 564: This infotype is used to store payroll results for employees. It is crucial for payroll processing and reporting.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PC00_MXX_CALC (Payroll Calculation).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.

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