How To Fix HRPAYFR_DSN097 - &1 group contains multiple contacts. Sender &2 has been kept

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYFR_DSN - Message class for DSN

• Message number: 097

• Message text: &1 group contains multiple contacts. Sender &2 has been kept

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYFR_DSN097 - &1 group contains multiple contacts. Sender &2 has been kept ?

  The SAP error message HRPAYFR_DSN097 indicates that there is an issue with the configuration of contact groups in the payroll process. Specifically, the error message states that a particular group contains multiple contacts, which can lead to ambiguity in processing. The message also specifies that a particular sender has been retained for processing.
  Cause:
  The error typically arises when:
  
  Multiple Contacts: The specified group in the payroll configuration has more than one contact person assigned. This can happen if the configuration allows for multiple contacts but does not specify which one should be used for processing.
  Configuration Issues: There may be a misconfiguration in the payroll settings or in the master data where the contacts are defined.
  Data Integrity Issues: There could be inconsistencies in the data that lead to multiple contacts being associated with a single group.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Contact Group Configuration:
  
  Go to the configuration settings for the payroll process in SAP.
  Check the contact groups defined in the system and ensure that each group has a unique contact person assigned.
  
  
  
  Modify the Group:
  
  If a group has multiple contacts, decide which contact should be the primary one for processing.
  Remove or reassign the additional contacts to avoid ambiguity.
  
  
  
  Check Master Data:
  
  Review the master data for employees or organizational units to ensure that the contacts are correctly assigned.
  Make sure that there are no duplicate entries for contacts in the relevant tables.
  
  
  
  Testing:
  
  After making the necessary changes, run a test payroll process to ensure that the error does not occur again.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring contact groups in your version of SAP.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) or SPRO (SAP Reference IMG) to access the relevant configuration settings.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Documentation: Review the SAP Help Portal for detailed information on payroll processing and contact group configuration.
  
  By following these steps, you should be able to identify and resolve the issue causing the HRPAYFR_DSN097 error message in your SAP system.