How To Fix HRPAYDESVUV028 - No AI agency found for key &1 in period &2 - &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESVUV - Error Messages, Payroll Germany, Accident Insurance

• Message number: 028

• Message text: No AI agency found for key &1 in period &2 - &3

What causes this issue?

No entry was found in Customizing table T5D3A for key <(>&<)>v1<(>&<)>
in the period <(>&<)>v2<(>&<)> - <(>&<)>v3<(>&<)>.

System Response

This can lead to errors when creating an AI wage statement.

How to fix this error?

Check the Customizing settings for table T5D3A.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESVUV028 - No AI agency found for key &1 in period &2 - &3 ?

  The SAP error message HRPAYDESVUV028 indicates that the system could not find an "AI agency" (which typically refers to an "Agenzia delle Entrate" or tax agency in Italy) for a specific key during a specified period. This error is often encountered in the context of payroll processing, particularly when dealing with tax calculations or reporting.
  Cause:
  
  
  Missing Configuration: The most common cause of this error is that the necessary configuration for the AI agency is missing in the system. This could be due to:
  
  The agency not being defined in the system.
  The agency not being assigned to the relevant payroll area or employee group.
  The agency not being valid for the specified period.
  
  
  
  Incorrect Key: The key referenced in the error message may not correspond to any existing agency in the system.
  
  
  Period Issues: The specified period may not be valid for the agency, either because it is outside the range of dates for which the agency is active or because the agency has not been set up for that period.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in SAP (usually in the SPRO transaction) and verify that the AI agency is correctly defined.
  Ensure that the agency is assigned to the correct payroll area and employee group.
  
  
  
  Validate Keys:
  
  Check the key mentioned in the error message to ensure it corresponds to a valid agency in the system.
  If necessary, update the key or create a new agency entry if it does not exist.
  
  
  
  Review Period Settings:
  
  Ensure that the period specified in the error message is valid for the agency. If the agency is not active for that period, you may need to adjust the payroll processing period or update the agency's validity dates.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to payroll processing and AI agencies for any additional configuration steps that may be required.
  
  
  
  Testing:
  
  After making the necessary changes, run a test payroll to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), PA30 (to check employee master data), or PC00_MXX_CALC (to run payroll) to troubleshoot and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring AI agencies.
  Support: If the issue persists after checking the configuration and keys, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAYDESVUV028 error in your SAP system.