How To Fix HRPAYDESVA1077 - An error occurred when sending the e-mail: &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYDESVA1 - Message Class for A1 Procedure

  • Message number: 077

  • Message text: An error occurred when sending the e-mail: &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYDESVA1077 - An error occurred when sending the e-mail: &1 ?

    The SAP error message HRPAYDESVA1077 indicates that there was an issue when attempting to send an email, and it typically includes a placeholder (&1) that may provide additional context about the specific error or the email address involved.

    Cause:

    The error can be caused by several factors, including:

    1. Incorrect Email Configuration: The SAP system may not be properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) or SMTP settings.
    2. Invalid Email Address: The email address specified in the process may be incorrect or malformed.
    3. Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.
    4. Email Server Issues: The email server itself may be down or experiencing issues.
    5. Authorization Issues: The user or the system may not have the necessary permissions to send emails.

    Solution:

    To resolve the HRPAYDESVA1077 error, you can take the following steps:

    1. Check Email Configuration:

      • Go to transaction SCOT and verify that the SMTP settings are correctly configured.
      • Ensure that the email server settings (like host, port, etc.) are correct.
    2. Validate Email Addresses:

      • Check the email address that is causing the error (as indicated by &1 in the error message) to ensure it is valid and correctly formatted.
    3. Test Email Sending:

      • Use transaction SOST to check the status of sent emails. This can help identify if the email was queued or failed.
      • You can also try sending a test email from the SAP system to see if the issue persists.
    4. Check Network Connectivity:

      • Ensure that the SAP system can reach the email server. You may need to check firewall settings or network configurations.
    5. Review Logs:

      • Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
    6. Consult Basis Team:

      • If the issue persists, consult your SAP Basis team for further investigation, as they may need to check server logs or configurations.
    7. User Authorizations:

      • Ensure that the user or the system has the necessary authorizations to send emails.

    Related Information:

    • Transaction Codes:
      • SCOT: SAPconnect Administration
      • SOST: Send Requests
      • SLG1: Application Log
    • Documentation: Refer to SAP Help documentation for more details on configuring SAPconnect and troubleshooting email issues.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues related to email sending in your specific version of SAP.

    By following these steps, you should be able to identify and resolve the cause of the HRPAYDESVA1077 error.

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