How To Fix HRPAYDESV765 - New notification of a manually reported notification

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 765

• Message text: New notification of a manually reported notification

What causes this issue?

Notification content that was originally reported manually has changed
and must be reported again.
Since the original notification was reported manually, the new
notification must also be reported manually, and cannot be transferred
in the automated procedure.

System Response

The new notification is created in status <ls>With Errors</>.

How to fix this error?

Manually report the changed content. Flag this notification in the
system as Reported Manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV765 - New notification of a manually reported notification ?

  The SAP error message HRPAYDESV765, which translates to "New notification of a manually reported notification," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly in payroll processing. This error indicates that there is a conflict or issue with a notification that has been manually reported, possibly related to payroll or employee data.
  Cause:
  
  Duplicate Notifications: The error may arise if there are multiple notifications for the same event or issue that have been reported manually.
  Data Inconsistencies: There may be inconsistencies in the employee data or payroll information that are causing the system to flag the notification.
  Incorrect Configuration: The configuration settings in the payroll module may not be set up correctly, leading to issues with how notifications are processed.
  Timing Issues: If notifications are being processed at the same time or if there are timing issues with payroll runs, this can lead to conflicts.
  
  Solution:
  
  Check for Duplicate Notifications: Review the notifications that have been reported for the employee in question. Ensure that there are no duplicates and that each notification is unique.
  Review Employee Data: Verify the employee's data for any inconsistencies or errors. This includes checking personal information, payroll data, and any other relevant records.
  Configuration Review: Check the configuration settings in the SAP HCM module to ensure that they are set up correctly for handling notifications. This may involve consulting with an SAP HCM specialist or reviewing documentation.
  Reprocess Notifications: If the issue persists, you may need to delete or correct the problematic notification and reprocess it. This can often resolve conflicts.
  Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance. They can provide guidance based on the specific details of your system and configuration.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the HCM module, particularly sections related to payroll processing and notifications.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the cause and test potential solutions without affecting live data.
  
  By following these steps, you should be able to identify the cause of the HRPAYDESV765 error and implement a solution to resolve it.