How To Fix HRPAYDEEH375 - Form creation or download of .csv files is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEEH - Notification class for surveys, DE

• Message number: 375

• Message text: Form creation or download of .csv files is not possible

What causes this issue?

There is no data available. The cause for this is that no employees were
processed. As a result, no employer could be determined for which a
display or directory should be created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Investigate why the selected employees were rejected. The statistics or
the enhanced statistics might give more precise information about this.
Possible causes for rejection are:
Inconsistent or incomplete master data: In this case, correct the master
data.
The selection criteria chosen were not fulfilled by any employee. You
may need to change the selection.
If there are no problems with the master data and nothing that needs to
be changed about the chosen selection, the employer has no positions
under column 1 of the display. A display according to ? 163 par. 2 of
SGB IX (Severely disabled employees) is not necessary.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEEH375 - Form creation or download of .csv files is not possible ?

  The SAP error message HRPAYDEEH375, which indicates that "Form creation or download of .csv files is not possible," typically arises in the context of SAP HR (Human Resources) payroll processing. This error can occur due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to create or download forms or files in the SAP system.
  Configuration Errors: There may be issues with the configuration of the payroll forms or the related output settings.
  Technical Issues: There could be underlying technical problems, such as issues with the SAP spool system or the output device configuration.
  Missing Data: Required data for generating the form may be missing or incomplete, leading to the inability to create the file.
  System Errors: Temporary system errors or issues with the SAP application server can also lead to this error.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to create and download forms. This can be checked in transaction code SU53 or by consulting with your SAP security team.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for payroll forms in the SAP system. Check transaction codes like PE51 (for form maintenance) and ensure that the forms are correctly set up.
  
  
  
  Check Spool Settings:
  
  Investigate the spool settings in the SAP system. Use transaction code SP01 to check if there are any spool requests that failed or are in error status. Ensure that the output device is correctly configured.
  
  
  
  Data Validation:
  
  Ensure that all required data for payroll processing is complete and accurate. Check for any missing or incorrect entries in the relevant infotypes.
  
  
  
  System Check:
  
  If the issue persists, check for any system errors or logs that might indicate a broader problem. You can use transaction codes like SM21 (system log) or ST22 (dump analysis) to look for errors.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions resolve the issue, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PE51 (for form maintenance), SP01 (for spool requests), and SU53 (for authorization checks).
  Documentation: Review SAP documentation related to payroll processing and form generation for additional insights and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the HRPAYDEEH375 error in your SAP system.