How To Fix HRPAYDEE2717 - 552010002 Special information for at least one employee

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEE2 - Message Class ELStAM Procedure

• Message number: 717

• Message text: 552010002 Special information for at least one employee

What causes this issue?

The entire procedure note from the clearing house is as follows:
<LS>552010002 Particular information for at least one employee</>
This is information at employer level.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEE2717 - 552010002 Special information for at least one employee ?

  The SAP error message HRPAYDEE2717 typically indicates that there is a special information requirement for at least one employee in the payroll process. This error can arise in various contexts, such as during payroll processing or when generating payroll reports.
  Cause:
  The error message HRPAYDEE2717 can be triggered by several factors, including:
  
  
  Missing Data: Required information for an employee is missing in the payroll master data or infotypes. This could include missing personal data, employment details, or payroll-specific information.
  
  
  Incorrect Configuration: The payroll configuration may not be set up correctly, leading to the system expecting certain information that is not available.
  
  
  Special Conditions: There may be specific conditions or requirements for certain employees (e.g., employees on leave, employees with special contracts) that need to be addressed.
  
  
  Infotype Issues: There may be issues with specific infotypes (e.g., infotype 0001 for organizational assignment, infotype 0002 for personal data) that are not filled out correctly.
  
  
  Solution:
  To resolve the HRPAYDEE2717 error, you can take the following steps:
  
  
  Check Employee Data: Review the payroll master data for the affected employee(s). Ensure that all required infotypes are filled out correctly and that there are no missing fields.
  
  
  Review Payroll Configuration: Check the payroll configuration settings to ensure that they are set up correctly for the specific employee group. This may involve consulting with your SAP HR configuration team.
  
  
  Analyze Special Conditions: If the employee has special conditions (e.g., maternity leave, sick leave), ensure that the relevant infotypes are correctly maintained and that any special processing rules are applied.
  
  
  Run Consistency Checks: Use SAP tools to run consistency checks on the employee data. This can help identify any discrepancies or missing information.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP HR team for further assistance.
  
  
  Related Information:
  
  
  Infotypes: Familiarize yourself with the relevant infotypes that are commonly associated with payroll processing, such as:
  
  Infotype 0001: Organizational Assignment
  Infotype 0002: Personal Data
  Infotype 0003: Payroll Status
  Infotype 0008: Basic Pay
  
  
  
  SAP Notes: Check for any SAP Notes related to the error message HRPAYDEE2717, as they may provide specific fixes or updates.
  
  
  Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to review and edit employee data.
  
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the HRPAYDEE2717 error in SAP.