How To Fix HRPAYDEE2423 - ER tax numbers from ELStAM procedure &1 and master data &2 are different

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEE2 - Message Class ELStAM Procedure

• Message number: 423

• Message text: ER tax numbers from ELStAM procedure &1 and master data &2 are different

What causes this issue?

The employer tax number (AGSTNR) of the inbound ELStAM notification does
not match the AGSTNR that is stored for the employee's company office
for employment tax in Customizing. During the check, on the date in the
"ValidFrom" field, the employee's current AGSTNR is compared with the
AGSTNR in the ELStAM notification.

System Response

The ELStAM data record is not processed and the infotype data is not
updated.

How to fix this error?

Among others, the following situations can result in this error message:
(1) The AGSTNR changed and the clearing house (CL) returned the
responses with the new AGSTNR. Check the tax number in table V_5D0P_B.
If an old employer tax number is stored there, update the table entry
and use the report 'ELStAM Procedure: Update Master Data Using ELStAM
Procedure' (RPCE2VD0_IN) to import the data again.
(2) In a month list ELStAM notifications with a "ValidFrom" date are
returned for which the employee is already assigned a different AGSTNR
due to an organizational reassignment. For example, because the CL
processed the deregistration/registration only after the month lists had
been created. In this case you can set the ELStAM notification that is
not to be processed to the status "Processed Manually". You then receive
the valid ELStAM features once again with the response to the
registration.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEE2423 - ER tax numbers from ELStAM procedure &1 and master data &2 are different ?

  The SAP error message HRPAYDEE2423 indicates a discrepancy between the tax numbers derived from the ELStAM (Elektronische Lohnsteuerabzugsmerkmale) procedure and the tax numbers stored in the employee's master data. This error typically arises in the context of payroll processing in Germany, where the ELStAM system is used to manage employee tax data electronically.
  Cause:
  
  Mismatch of Tax Numbers: The tax number retrieved from the ELStAM database does not match the tax number stored in the employee's master data.
  Data Entry Errors: There may be a typographical error in the employee's tax number in the master data.
  Changes in Tax Information: The employee may have recently changed their tax information (e.g., due to marriage or relocation), and the new information has not been updated in the master data.
  ELStAM Data Update: The ELStAM data may have been updated by the tax authorities, but the changes have not been reflected in the SAP system.
  
  Solution:
  
  Verify Tax Numbers: Check the tax number in the employee's master data (infotype 0002) against the tax number provided by the ELStAM procedure. Ensure that both numbers match.
  Update Master Data: If there is a discrepancy, update the employee's master data with the correct tax number as per the ELStAM data.
  Reprocess Payroll: After correcting the tax number, reprocess the payroll to ensure that the changes take effect.
  Consult with Tax Authorities: If the ELStAM data appears to be incorrect, consult with the relevant tax authorities to verify the correct tax number.
  Check ELStAM Configuration: Ensure that the ELStAM integration in your SAP system is correctly configured and that the system is able to retrieve the latest tax information.
  
  Related Information:
  
  Infotype 0002 (Personal Data): This infotype contains the employee's personal data, including tax numbers.
  ELStAM Integration: Ensure that your SAP system is properly integrated with the ELStAM service to retrieve and update tax information automatically.
  Payroll Processing: Familiarize yourself with the payroll processing steps in SAP to understand where this error may occur and how to resolve it.
  Documentation: Refer to SAP documentation and support notes related to HR payroll processing and ELStAM for additional guidance and troubleshooting steps.
  
  By following these steps, you should be able to resolve the HRPAYDEE2423 error and ensure that the tax information for employees is accurate and up to date.