How To Fix HRPAYDECI401 - No hours were withheld - the limit is zero hours

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDECI - HR: Payroll Accounting - Construction Industry

• Message number: 401

• Message text: No hours were withheld - the limit is zero hours

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDECI401 - No hours were withheld - the limit is zero hours ?

  The SAP error message HRPAYDECI401, which states "No hours were withheld - the limit is zero hours," typically occurs in the context of payroll processing within the SAP HR module. This error indicates that the system has determined that there are no hours to withhold for a specific deduction or contribution, often due to a configuration or data entry issue.
  Causes:
  
  Zero Limit Configuration: The deduction or contribution limit for the employee is set to zero in the payroll configuration. This could be due to incorrect settings in the payroll schema or deduction configuration.
  Employee Master Data: The employee's master data may not be set up correctly, leading to no hours being available for withholding. This could include incorrect pay scale, absence of relevant infotypes, or incorrect assignment to a payroll area.
  Payroll Period: The payroll period being processed may not have any hours recorded for the employee, leading to a situation where no deductions can be made.
  Time Management Issues: If time management is not correctly configured or if there are no recorded working hours for the employee, this can lead to the error.
  Deduction Type Configuration: The specific deduction type may not be configured to allow for withholding under certain conditions, or it may be set to only apply under specific circumstances that are not met.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the deduction or contribution in the payroll schema. Ensure that the limits are set correctly and that they allow for withholding.
  Review Employee Master Data: Verify the employee's master data in SAP. Check relevant infotypes (e.g., IT0008 for basic pay, IT0014 for recurring payments and deductions) to ensure that the employee is set up correctly for payroll processing.
  Validate Time Records: Ensure that the employee has recorded working hours for the payroll period in question. If there are no hours, consider entering the correct time data.
  Adjust Deduction Type Settings: If applicable, review the settings for the specific deduction type to ensure it is configured to allow withholding when conditions are met.
  Consult Documentation: Refer to SAP documentation or consult with your SAP HR functional consultant for specific guidance on the configuration and troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test changes without affecting production data.
  User Training: Ensure that users involved in payroll processing are trained on how to enter time and manage deductions correctly to prevent similar issues in the future.
  
  If the issue persists after checking these areas, it may be beneficial to engage with SAP support or a qualified SAP consultant for further assistance.