How To Fix HRPAYDE_EO004 - Case group &1 doesn't match combination pay scale gr. &2/pay scale gr. &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDE_EO - Messages for pay grade regulation

• Message number: 004

• Message text: Case group &1 doesn't match combination pay scale gr. &2/pay scale gr. &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDE_EO004 - Case group &1 doesn't match combination pay scale gr. &2/pay scale gr. &3 ?

  The SAP error message HRPAYDE_EO004 indicates a mismatch in the case group and pay scale groups during payroll processing in the SAP HR module. This error typically arises when the configuration for the employee's pay scale does not align with the expected values defined in the system.
  Cause:
  
  Configuration Mismatch: The case group assigned to the employee does not correspond to the pay scale groups defined in the system. This can happen if the employee's pay scale group has been changed or if the case group has been incorrectly assigned.
  Data Entry Errors: Incorrect data entry during the employee's master data setup can lead to this error.
  Changes in Pay Scale Structure: If there have been recent changes to the pay scale structure or case groups in the system, existing employee records may not reflect these changes correctly.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data (transaction code PA30) and verify the pay scale group and case group assigned to the employee.
  Ensure that the pay scale group is correctly assigned based on the employee's position and contract.
  
  
  
  Review Pay Scale Configuration:
  
  Check the configuration of pay scale groups and case groups in the system (transaction code SPRO).
  Navigate to Personnel Management > Payroll > Payroll: Germany > Pay Scale > Define Pay Scale Groups and ensure that the combinations of pay scale groups and case groups are correctly defined.
  
  
  
  Adjust Case Group:
  
  If the case group is incorrect, update it to match the expected combination for the pay scale group.
  This may involve consulting with HR or payroll administrators to ensure the correct case group is assigned.
  
  
  
  Run Consistency Checks:
  
  Use transaction code PC00_MXX_CALC (where MXX is the country code) to run payroll and check for any inconsistencies in the payroll data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Testing:
  
  After making the necessary adjustments, run a test payroll to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  PA30 (Maintain HR Master Data)
  SPRO (SAP Reference IMG)
  PC00_MXX_CALC (Payroll Calculation)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error message.
  
  
  Support: If the issue persists after checking the configurations and data, consider reaching out to SAP support or your internal SAP HR team for further assistance.
  
  
  By following these steps, you should be able to resolve the HRPAYDE_EO004 error and ensure that the payroll processing runs smoothly.