How To Fix HRPAYCL006 - Error when retrieving payroll results


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYCL - Message Class Chile Payroll

  • Message number: 006

  • Message text: Error when retrieving payroll results

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYCL006 - Error when retrieving payroll results ?

    The SAP error message HRPAYCL006 typically indicates that there is an issue with retrieving payroll results for a specific employee or payroll period. This error can arise due to various reasons, including data inconsistencies, missing payroll results, or configuration issues.

    Causes of HRPAYCL006

    1. Missing Payroll Results: The payroll results for the specified period may not have been generated or may have been deleted.
    2. Incorrect Selection Criteria: The selection criteria used to retrieve payroll results may be incorrect or too restrictive.
    3. Authorization Issues: The user may not have the necessary authorizations to access the payroll results.
    4. Data Inconsistencies: There may be inconsistencies in the employee master data or payroll data.
    5. Technical Issues: There could be underlying technical issues in the SAP system, such as database problems or program errors.

    Solutions

    1. Check Payroll Results:

      • Verify if the payroll results for the specified employee and period exist. You can do this by navigating to the relevant payroll results transaction (e.g., PC_PAYRESULT) and checking if the results are available.
    2. Review Selection Criteria:

      • Ensure that the selection criteria used to retrieve payroll results are correct. Adjust the criteria if necessary to broaden the search.
    3. Authorization Check:

      • Confirm that the user has the appropriate authorizations to access payroll results. This may involve checking user roles and permissions in the SAP system.
    4. Data Consistency Check:

      • Review the employee master data and payroll data for any inconsistencies. This may involve checking for missing or incorrect entries in infotypes related to payroll.
    5. Re-run Payroll:

      • If payroll results are missing, consider re-running the payroll for the affected period to generate the results.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
    7. Technical Support:

      • If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PC_PAYRESULT (to view payroll results) and PA20/PA30 (to view employee master data).
    • SAP Documentation: Refer to SAP Help documentation for detailed information on payroll processing and error handling.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the HRPAYCL006 error and implement a suitable solution.

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