How To Fix HRPAYCH_QST21032 - Capacity utilization level (&1, ANZHL): IT0008 (or IT0007) = &2 [%]

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYCH_QST21 - Messages for Withholding Tax

• Message number: 032

• Message text: Capacity utilization level (&1, ANZHL): IT0008 (or IT0007) = &2 [%]

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYCH_QST21032 - Capacity utilization level (&1, ANZHL): IT0008 (or IT0007) = &2 [%] ?

  The SAP error message HRPAYCH_QST21032 typically relates to issues with capacity utilization levels in the context of payroll processing. This error is often encountered in the Human Resources (HR) module, particularly when dealing with infotypes such as IT0008 (Basic Pay) or IT0007 (Planned Working Time).
  Cause:
  The error message indicates that the capacity utilization level for a specific employee (identified by &1) is exceeding the defined limits. The value &2 represents the percentage of capacity utilization, which may be higher than what is allowed or expected based on the configuration in the system.
  Possible Causes:
  
  Incorrect Configuration: The capacity utilization limits may not be correctly configured in the system.
  Data Entry Errors: There may be incorrect or inconsistent data entered in the infotypes (IT0008 or IT0007).
  Employee Status: The employee's status or assignment may not align with the expected capacity utilization.
  Overlapping Time Records: There may be overlapping time records that lead to inflated capacity utilization.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for capacity utilization in the relevant HR module settings. Ensure that the limits are set correctly according to your organization's policies.
  
  
  
  Review Infotype Data:
  
  Check the data in IT0008 (Basic Pay) and IT0007 (Planned Working Time) for the employee in question. Look for any discrepancies or incorrect entries that could lead to an inflated capacity utilization percentage.
  
  
  
  Analyze Employee Records:
  
  Verify the employee's status and assignments. Ensure that they are correctly assigned to the appropriate positions and that their working hours are accurately reflected.
  
  
  
  Check for Overlapping Records:
  
  Investigate if there are any overlapping time records or entries that could be causing the capacity utilization to exceed the expected limits.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to HR payroll processing for any specific guidelines or troubleshooting steps related to this error message.
  
  
  
  Testing:
  
  After making any changes, perform a test run of the payroll process to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to HR infotypes (e.g., PA30 for infotype maintenance) to facilitate data review and corrections.
  User Roles: Ensure that the user performing these actions has the necessary authorizations to view and edit employee records.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant specializing in SAP HR modules for further assistance.