How To Fix HRPAYCH_FMZR002 - Social insurance number of recipient cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYCH_FMZR - Notification to the Family-Related Bonus Register

• Message number: 002

• Message text: Social insurance number of recipient cannot be determined

What causes this issue?

The system could not determine a social insurance number for the
recipient.

System Response

Bonuses for recipients without a social insurance numbers cannot be
reported.

How to fix this error?

Check the <LS>Social Insurance CH</> infotype (0036) and enter the
social insurance number if necessary.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYCH_FMZR002 - Social insurance number of recipient cannot be determined ?

  The SAP error message HRPAYCH_FMZR002 indicates that the system is unable to determine the social insurance number (SIN) of a recipient in the context of payroll processing. This error typically arises in the Human Resources (HR) module, particularly when dealing with payroll and social insurance contributions.
  Causes:
  
  Missing Data: The social insurance number may not be maintained in the employee's master data. This could be due to incomplete employee records or data entry errors.
  Incorrect Configuration: The configuration settings for social insurance in the payroll module may not be set up correctly, leading to issues in retrieving the SIN.
  Data Migration Issues: If data was migrated from another system, there may have been issues in transferring the social insurance numbers.
  Employee Status: The employee's status (e.g., inactive, terminated) may affect the ability to retrieve their social insurance number.
  Country-Specific Settings: Different countries have different requirements for social insurance numbers, and the system may not be configured correctly for the specific country.
  
  Solutions:
  
  Check Employee Master Data: Verify that the social insurance number is correctly entered in the employee's master data (infotype 0002 - Personal Data). If it is missing, update the record with the correct information.
  Review Configuration: Ensure that the payroll configuration for social insurance is set up correctly. This may involve checking the relevant payroll schemas and rules.
  Data Migration Review: If the issue arose after a data migration, review the migration process to ensure that all necessary data, including social insurance numbers, was transferred correctly.
  Employee Status Check: Confirm that the employee is in an active status and eligible for payroll processing.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check and update employee records.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP HR team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.