How To Fix HRPAYCH01031 - The workplace canton cannot be determined in period &1 - &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYCH01 - Messages for Payroll Switzerland

• Message number: 031

• Message text: The workplace canton cannot be determined in period &1 - &2

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system first attempts to read the workplace canton from the infotype
<LS>Tax Data CH </>(0038).
If no workplace canton is entered in infotype 38, the system evaluates
the characteristic <LS>Workplace Address Key of the Workplace Address
</> (
<DS:HRDS.DSYSLO_ECI549B_CHFWPAAAAAAAAAAAAAAA___0VVV>CHFWP</>) and reads
the canton from the resulting workplace address.

How to fix this error?

You edit the characteristic and workplace addresses in the following
Customizing activities:
<DS:SIMG.PAY_CH_FEAT_CHFWP>Maintain Address Keys for Workplace Addresses
</>
<DS:SIMG.PAY_CH_VVT536C>Define Workplace Addresses</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYCH01031 - The workplace canton cannot be determined in period &1 - &2 ?

  The SAP error message HRPAYCH01031 indicates that the system is unable to determine the workplace canton for an employee during a specified period. This error typically arises in the context of payroll processing in Switzerland, where the canton (a region or state) is crucial for tax calculations and other payroll-related functions.
  Cause:
  
  Missing or Incorrect Data: The employee's master data may be incomplete or incorrect. Specifically, the workplace address or the employee's residence information may not be properly maintained.
  Canton Configuration: The system may not have the necessary configuration to determine the canton based on the provided workplace address.
  Time Period Issues: The error may occur if the workplace information is not valid for the specified period (e.g., if the employee changed workplaces or if the workplace was not defined for that time).
  Data Migration Issues: If there has been a recent migration of data, some records may not have been transferred correctly, leading to missing information.
  
  Solution:
  
  
  Check Employee Master Data: 
  
  Go to the employee's master data (PA30) and verify that the workplace address is correctly maintained.
  Ensure that the relevant fields, such as the canton, are filled out correctly.
  
  
  
  Verify Workplace Configuration:
  
  Check the configuration settings for the workplace in the SAP system. Ensure that the workplace is correctly defined and linked to the appropriate canton.
  Use transaction codes like OOT2 (for defining the workplace) and OOT3 (for defining the relationship between the workplace and the canton).
  
  
  
  Review Time Period:
  
  Ensure that the workplace information is valid for the specified period. If the employee changed workplaces, make sure that the new workplace is set up correctly for the relevant dates.
  
  
  
  Consult Payroll Control Record:
  
  Check the payroll control record (transaction code PC00_MXX_CALC) to ensure that the payroll run is set up correctly and that there are no issues with the payroll period.
  
  
  
  Run Consistency Checks:
  
  Use transaction code PC00_MXX_CEDT to run consistency checks on the employee's data to identify any discrepancies.
  
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if it appears to be a system-related issue.
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for HR and Payroll in Switzerland for detailed guidelines on maintaining employee master data and workplace configurations.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), OOT2 (Define Workplace), and PC00_MXX_CEDT (Consistency Check).
  User Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the HRPAYCH01031 error and ensure that the workplace canton is correctly determined for payroll processing.