How To Fix HRPAYCE009 - Persons cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYCE - Messages for Utilities Central Europe (CE)

• Message number: 009

• Message text: Persons cannot be processed

What causes this issue?

Number of presons that could not be processed in a live run.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYCE009 - Persons cannot be processed ?

  The SAP error message HRPAYCE009 ("Persons cannot be processed") typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that there is an issue with the personnel data of the employee(s) being processed, which prevents the payroll run from completing successfully.
  Causes:
  
  Missing or Incomplete Data: The employee's master data may be incomplete or missing critical information required for payroll processing, such as personal details, employment status, or payroll-related data.
  Incorrect Status: The employee may have an incorrect status (e.g., inactive, terminated) that prevents them from being included in the payroll run.
  Time Management Issues: If the employee has time management data that is inconsistent or missing, it can lead to this error.
  Payroll Area Issues: The employee may not belong to the payroll area being processed, or there may be configuration issues related to payroll areas.
  Authorization Issues: The user executing the payroll run may not have the necessary authorizations to process certain employees.
  
  Solutions:
  
  Check Personnel Data: Review the employee's master data in the system to ensure all required fields are filled out correctly. This includes checking the infotypes related to personal data, employment, and payroll.
  Verify Employment Status: Ensure that the employee's status is active and that they are eligible for payroll processing.
  Review Time Data: Check for any inconsistencies or missing time data for the employee. Ensure that all time-related infotypes are correctly maintained.
  Check Payroll Area: Confirm that the employee is assigned to the correct payroll area and that the payroll area is set up correctly in the system.
  Authorization Check: Ensure that the user executing the payroll run has the necessary authorizations to process the employees in question.
  Consult Logs: Review any logs or detailed error messages that may provide additional context for the error. This can help identify specific issues with the employee records.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check and update employee records.
  Infotypes: Familiarize yourself with relevant infotypes such as 0000 (Actions), 0001 (Organizational Assignment), 0002 (Personal Data), and 0008 (Basic Pay) to ensure all necessary information is correctly maintained.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant specializing in SAP HCM for further assistance.