How To Fix HRPAYBR_EFD_MSGS036 - Event signature digital certificate error.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR_EFD_MSGS - Message class for eSocial processing errors

• Message number: 036

• Message text: Event signature digital certificate error.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR_EFD_MSGS036 - Event signature digital certificate error. ?

  The SAP error message HRPAYBR_EFD_MSGS036 typically relates to issues with the digital signature of the event signature in the context of Brazilian payroll processing. This error can occur when there are problems with the digital certificate used for signing electronic files, particularly in compliance with Brazilian regulations.
  Cause:
  
  Invalid or Expired Digital Certificate: The digital certificate used for signing the event may be invalid or has expired.
  Incorrect Configuration: The configuration settings for the digital certificate in the SAP system may not be set up correctly.
  Missing Certificate: The required digital certificate may not be installed or available in the system.
  Signature Algorithm Issues: The algorithm used for signing may not be supported or may have compatibility issues.
  System Time Issues: If the system time is incorrect, it may lead to validation issues with the digital certificate.
  
  Solution:
  
  
  Check Digital Certificate:
  
  Verify that the digital certificate is valid and has not expired. If it has expired, renew the certificate.
  Ensure that the certificate is correctly installed in the SAP system.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the digital signature in the SAP system. Ensure that the paths and parameters are correctly set.
  Check the transaction codes related to digital signatures (e.g., STRUST) to ensure that the certificate is properly configured.
  
  
  
  Install Missing Certificates:
  
  If the required digital certificate is missing, obtain and install it in the SAP system.
  
  
  
  Signature Algorithm:
  
  Ensure that the signature algorithm used is compatible with the requirements of the Brazilian authorities. Update the algorithm if necessary.
  
  
  
  System Time Synchronization:
  
  Check the system time and ensure it is synchronized with a reliable time source. This can help avoid issues related to certificate validation.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to Brazilian payroll and digital signatures for any specific instructions or updates.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Look for specific SAP Notes related to HRPAYBR_EFD_MSGS036 for any patches or updates that may address this issue.
  Legal Compliance: Ensure that your SAP system is compliant with the latest Brazilian regulations regarding digital signatures and payroll processing.
  Testing: After making changes, conduct thorough testing to ensure that the digital signature process works correctly and that the error does not reoccur.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRPAYBR_EFD_MSGS036 error in your SAP system.