How To Fix HRPAYBR_EFD_MSGS028 - An error was identified in the request structure.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR_EFD_MSGS - Message class for eSocial processing errors

• Message number: 028

• Message text: An error was identified in the request structure.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Query rejection of the event batch.

How to fix this error?

Make sure that you applied to your system the last communication package
delivered by SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR_EFD_MSGS028 - An error was identified in the request structure. ?

  The SAP error message HRPAYBR_EFD_MSGS028 typically indicates that there is an issue with the structure of the request being sent to the Brazilian tax authorities (e.g., the eSocial system). This error is often related to the data being sent in the electronic files for payroll reporting, particularly in the context of Brazilian payroll processing.
  Cause:
  
  
  Data Structure Issues: The error may arise from incorrect or missing fields in the data structure that is being sent. This could include:
  
  Missing mandatory fields.
  Incorrect data types (e.g., numeric fields containing text).
  Invalid values (e.g., dates in the wrong format).
  
  
  
  Configuration Issues: There may be configuration problems in the SAP system that affect how the data is being generated or formatted.
  
  
  Version Mismatch: If the SAP system is not updated to the latest version or if there are discrepancies between the SAP version and the eSocial requirements, this can lead to errors.
  
  
  Custom Developments: If there are custom developments or modifications in the payroll process, they may not align with the expected data structure.
  
  
  Solution:
  
  
  Check Data Structure: Review the data being sent in the request. Ensure that all mandatory fields are populated and that the data types and formats are correct.
  
  
  Review Configuration: Check the configuration settings in the SAP system related to payroll and eSocial reporting. Ensure that they are set up according to the latest requirements.
  
  
  Update SAP System: Ensure that your SAP system is updated to the latest version that supports the current eSocial requirements. This may involve applying patches or updates.
  
  
  Test with Sample Data: If possible, test the submission with a smaller set of sample data to isolate the issue. This can help identify specific records that may be causing the error.
  
  
  Consult Documentation: Refer to the SAP documentation for the specific version you are using, as well as any guidelines provided by the Brazilian tax authorities regarding eSocial submissions.
  
  
  Engage SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specifics of your implementation.
  
  
  Related Information:
  
  eSocial: The Brazilian electronic system for social security and labor obligations, which requires companies to report payroll and employee data electronically.
  SAP Notes: Check for relevant SAP Notes that may address this specific error or provide guidance on eSocial reporting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRPAYBR_EFD_MSGS028 error message.