How To Fix HRPAYBR_EFD_MSGS017 - It was not possible to check the certificate revocation.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR_EFD_MSGS - Message class for eSocial processing errors

• Message number: 017

• Message text: It was not possible to check the certificate revocation.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR_EFD_MSGS017 - It was not possible to check the certificate revocation. ?

  The SAP error message HRPAYBR_EFD_MSGS017 indicates that the system was unable to check the revocation status of a digital certificate. This is often related to issues with the configuration of the system's ability to access the Certificate Revocation List (CRL) or the Online Certificate Status Protocol (OCSP) service.
  Causes:
  
  Network Issues: The system may not have internet access or may be blocked from reaching the CRL or OCSP servers.
  Configuration Errors: Incorrect settings in the SAP system regarding the certificate or the revocation checking process.
  Expired or Invalid Certificates: The certificate being checked may have expired or is not valid.
  Firewall or Proxy Settings: Firewalls or proxy servers may be blocking access to the CRL or OCSP endpoints.
  Missing CRL or OCSP URLs: The URLs for the CRL or OCSP may not be correctly configured in the certificate.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system has internet access and can reach the CRL or OCSP servers.
  Review Certificate Configuration: Verify that the certificates used in the system are valid and correctly configured. Check the validity period and ensure they are not expired.
  Update CRL or OCSP URLs: If the URLs for the CRL or OCSP are missing or incorrect, update them in the certificate settings.
  Firewall/Proxy Configuration: If there are firewalls or proxies in place, ensure that they allow traffic to the CRL or OCSP servers.
  Manual Revocation Check: If automatic checks are failing, consider performing a manual check of the certificate's revocation status using tools or services that can access the CRL or OCSP.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on configuring digital certificates and revocation checking.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Check the system logs for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.