How To Fix HRPAYBR_EFD_MSGS002 - The certificate cannot be revoked.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR_EFD_MSGS - Message class for eSocial processing errors

• Message number: 002

• Message text: The certificate cannot be revoked.

What causes this issue?

The certificate that you integrated in the system is suspended.

System Response

Rejection of batch or event.

How to fix this error?

Integrate a new certificate with validity still valid. Follow the steps
described in the document <LS>Digital Certificates: How to configure the
digital certificates to sign eSocial events XML files and the connection
to restricted production environment</>, attached to the SAP Note
2514483.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR_EFD_MSGS002 - The certificate cannot be revoked. ?

  The SAP error message HRPAYBR_EFD_MSGS002 with the description "The certificate cannot be revoked" typically relates to issues with digital certificates used in the context of electronic file submissions, particularly in Brazil's payroll processing.
  Cause:
  
  Certificate Status: The error usually indicates that the digital certificate being used for electronic submissions (like eSocial or other government reporting) is either expired, not valid, or has not been properly revoked.
  Configuration Issues: There may be issues with the configuration of the digital certificate in the SAP system, such as incorrect paths or settings.
  Revocation List: The system may be unable to access the Certificate Revocation List (CRL) to verify the status of the certificate.
  Network Issues: There could be network connectivity issues preventing the system from checking the revocation status of the certificate.
  
  Solution:
  
  Check Certificate Validity: Verify that the digital certificate is valid and has not expired. If it has expired, you will need to renew it.
  Check Revocation Status: Ensure that the certificate has not been revoked. You can check this by accessing the Certificate Revocation List (CRL) provided by the certificate authority.
  Update Configuration: Make sure that the certificate is correctly configured in the SAP system. This includes checking the paths and settings in the transaction codes related to digital certificates.
  Network Connectivity: Ensure that the SAP system has proper network access to reach the CRL and other necessary services.
  Reinstall Certificate: If the certificate is valid but still causing issues, consider reinstalling it in the SAP system.
  Consult Documentation: Refer to SAP Notes or documentation specific to your version of SAP and the Brazilian payroll module for any additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this specific error message.
  eSocial Documentation: If this error is related to eSocial submissions, consult the official eSocial documentation for any specific requirements regarding digital certificates.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By addressing the above points, you should be able to resolve the error HRPAYBR_EFD_MSGS002 effectively.