How To Fix HRPAYBR_EFD855 - Entry lock impossible. Batch processing was cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR_EFD - Message class EFD-Social

• Message number: 855

• Message text: Entry lock impossible. Batch processing was cancelled

What causes this issue?

During the batch generation, the system could not block an
<DS:DE.HRPADBR_EFD_BATCH_EXTERNAL_ID>external identifier</> or an
<DS:DE.HRPADBR_EFD_BATCH_ID>internal identifier</> of the batch. As a
result, the system cancelled the batch processing and the events that
were in that batch were not sent.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try to send the events again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR_EFD855 - Entry lock impossible. Batch processing was cancelled ?

  The SAP error message HRPAYBR_EFD855: Entry lock impossible. Batch processing was cancelled typically occurs in the context of payroll processing in Brazil, particularly when dealing with the EFD (Escrituração Fiscal Digital) reporting. This error indicates that the system is unable to lock the necessary entries for processing, which can lead to the cancellation of the batch job.
  Causes:
  
  Concurrent Processing: Another process or user might be accessing the same data or entries that the batch job is trying to lock. This can happen if multiple payroll runs or reports are being executed simultaneously.
  Database Locking Issues: The database may have locking mechanisms that prevent the batch job from acquiring the necessary locks on the entries it needs to process.
  Configuration Issues: There may be configuration settings in the payroll or EFD reporting that are not set correctly, leading to issues with locking.
  System Performance: If the system is under heavy load, it may struggle to acquire locks in a timely manner, leading to timeouts and cancellations.
  
  Solutions:
  
  Check for Concurrent Jobs: Verify if there are any other batch jobs or processes running that might be accessing the same data. If so, wait for those jobs to complete before re-running the batch job.
  Review Lock Entries: Use transaction codes like SM12 (to check for lock entries) to see if there are any existing locks on the entries that the batch job needs. If necessary, you can delete the locks if they are no longer needed (be cautious with this step).
  Increase System Resources: If the issue is related to system performance, consider increasing the resources allocated to the SAP system or optimizing the database performance.
  Adjust Configuration: Review the configuration settings related to payroll processing and EFD reporting to ensure they are set up correctly.
  Retry the Batch Job: After addressing any potential issues, retry the batch job to see if the error persists.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM37 (for job monitoring), and PA03 (for payroll area configuration).
  Documentation: Review SAP documentation related to payroll processing in Brazil and EFD reporting for any specific guidelines or best practices.
  SAP Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.